Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Senior Manager Credit Review

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Employment Attorney Sr. Manager- HYBRID Chicago

Company: Allstate

Location: Chicago, IL

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking an Employment Senior Counsel. The role involves providing legal advice and counsel on employment laws, managing complex disputes, and conducting training for HR and business units. The ideal candidate will have 10+ years of experience, preferably in employment litigation and international employment law. The position offers a competitive salary and opportunities for professional growth. Allstate values diversity and inclusivity, and the role involves working in a flexible environment that encourages innovation and impact.

Equity Accounting Lead

Company: Google

Location: Chicago, IL

Posted Jan 24, 2025

4am Inbound (Stocking) (T2896)

Company: Target

Location: Quincy, IL

Posted Jan 24, 2025

General Utility Worker - Rosemont Convention Center

Company: Aramark

Location: Rosemont, IL

Posted Jan 24, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, and performing light maintenance tasks. The hourly rate ranges from $16.00 to $18.00, with potential for additional compensation. Benefits include medical, dental, vision, and work/life resources. The position requires understanding of basic sanitation and safety procedures, and the ability to work flexible hours.

Personal Banker

Company: PNC

Location: Chicago, IL

Posted Jan 24, 2025

PNC is seeking a Branch Sales and Service Associate I for their Gold Coast-The Bristol Office branch in Chicago, IL. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will be bilingual in Spanish, customer-focused, and have experience in banking, client loyalty, and customer service. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary range is $46,800.00 - $69,000.00.

Groundskeeper - Indian Prairie CUSD 204 Facilities

Company: Aramark

Location: Naperville, IL

Posted Jan 24, 2025

The Groundskeeper position at Aramark involves maintaining and improving site grounds, including tasks like mowing, trimming, leaf removal, and snow removal. The hourly rate is $16.50, with benefits such as medical, dental, vision, and work/life resources. The role requires previous experience in groundskeeping/horticulture, a non-commercial driver's license, and working knowledge of groundskeeping principles and power landscape equipment. Aramark emphasizes equal employment opportunity and career development.

PT Member Specialist

Company: Walmart

Location: Rockford, IL

Posted Jan 24, 2025

Research & Development Intern

Company: Thermo Fisher Scientific

Location: Rockford, IL

Posted Jan 24, 2025

Thermo Fisher Scientific is offering a summer internship for undergraduate students in Engineering or Life Sciences. The internship, starting on either May 12th or June 16th, 2025, lasts for 10-12 weeks. Interns will work on strategic projects, learn continuous improvement methodologies, and align with company safety, training, and quality regulations. The compensation includes an hourly rate between $21.50 - $28.75 and a $5,000 relocation stipend if necessary. Thermo Fisher values integrity, innovation, involvement, and intensity, and offers comprehensive Total Rewards package including medical, dental, vision plans, retirement savings programs, and more.

Private Mortgage Banker (SAFE)

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 24, 2025

Wells Fargo is seeking a Private Mortgage Banker (SAFE) in Consumer Lending. The role involves soliciting residential mortgages, producing high-quality jumbo loans, and providing excellent customer service. The candidate will build relationships with affluent borrowers, realtors, builders, financial professionals, and other non-traditional sources. They will also stay updated on mortgage industry trends and developments. The position requires 2+ years of Private Mortgage Banking Sales experience, excellent communication skills, and knowledge of sales prospecting. The role involves customer contact, offering/negotiating terms, and taking applications for dwelling secured transactions, necessitating SAFE registration and compliance with the S.A.F.E. Mortgage Licensing Act of 2008.

Experienced Auto Scrubber Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: Chicago, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a dedicated individual to maintain a clean and organized environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, excellent customer service, and strong communication skills. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $16.20 to $16.70 per hour. Marshalls emphasizes embracing differences and unique perspectives, fostering an inclusive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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