Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Workday Absence/TT Assoc Mgr

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture is seeking a Workday TT/Absence Associate Manager with extensive experience in Workday implementations and team management. The role involves serving as an escalation point for critical issues, providing subject matter expertise, architecting solutions, advising on industry standards, and demonstrating design options. The successful candidate will join a global, innovative team delivering integrated HR and financial management solutions. Accenture offers continuous learning, professional development, and the opportunity to work on transformational projects on a global scale.

Customer Service Representative

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Addison Administrative & HR is offering a Customer Service Representative position in Westmont, IL with a salary of $17/hour. The role involves answering inbound calls, resolving customer issues, processing orders and returns, and communicating with sales representatives. The company is known for its excellent training, fun work environment, and opportunities for career growth. Requirements include 1+ years of customer service experience, proficiency in Salesforce and MS Office, strong communication skills, and a desire to work in a fast-paced environment. Benefits include high salaries, medical, dental, vision insurance, 401K, and monetary bonuses. The position may lead to permanent employment.

Administrative Assistant

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

A steady company in Woodstock is hiring an Administrative Assistant for a direct role with excellent benefits up to $17/hr. The job involves assisting with office operations, order overflow, customer service tickets, accounts receivable, general admin tasks, and supporting sales and other departments. Requirements include at least one year of office support experience, strong communication and organization skills, and proficiency in Microsoft Office Suite. Addison Group offers high salaries, benefits, bonuses, potential permanent employment, and professional development support.

Meat Cutter and Wrapper

Company: Walmart

Location: Evanston, IL

Posted Jan 24, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Addison, IL

Posted Jan 24, 2025

Business Development Manager (HC)

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Addison Group, a rapidly growing private staffing firm, is seeking a Business Development Manager (BDM). The BDM's role involves prospecting new clients, developing marketing plans, and maintaining client relationships. Key responsibilities include identifying business deals, scheduling client meetings, negotiating fees, and representing the company professionally. The ideal candidate should have a four-year degree, strong communication skills, and a competitive spirit. Addison Group offers a fun learning environment, flexible PTO, healthcare benefits, and opportunities for growth through its Learning & Development department and Onboarding Accelerator/Mentorship program.

Business Analyst II

Company: Black Mountain

Location: Chicago, IL

Posted Jan 24, 2025

Allvue Systems, a rapidly growing software company formed by the merger of AltaReturn and Black Mountain, is seeking ambitious, smart, and creative individuals. The company, with over 500 employees worldwide, is the leading provider of software solutions for Private Capital and Fixed Income markets. They need candidates with 2-5 years of experience in writing Business Requirements for Software development or configuration, or experience with Portfolio Testing/Pre and Post Trade Compliance systems. The role involves providing subject matter expertise, attending business requirements gathering sessions, and developing Business Requirement Documents. Allvue offers a fun, fast-paced work environment, cutting-edge technology, and the opportunity to make a significant impact.

Server

Company: Cracker Barrel

Location: Rockford, IL

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Rockford, IL is seeking a server who is friendly and guest-focused. The role involves serving customers in a fast-paced, family-friendly environment, with flexible hours and no tip sharing. The company emphasizes a culture of belonging, diversity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits including weekly pay, health benefits, and a 401K plan with company matching. The job description also highlights the company's commitment to equality and its stance against racism.

Temp Receptionist

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Application Developer - Python/AWS - 3856520

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture Flex provides flexible project-based work with a leading global professional services company, Accenture. Employees apply their skills to drive business transformation, working with diverse teams and cutting-edge technologies. Benefits include competitive rewards, learning resources, and no travel demands. The role involves designing, building, and configuring applications. Qualifications include 2+ years of Python, Terraform, and AWS experience, with Pyspark being preferred. Accenture is committed to diversity, equal opportunity, and reasonable accommodation.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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