Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Pharmacy Technician

Company: Walgreens

Location: Marion, IL

Posted Jan 23, 2025

The role involves assisting the pharmacist in the practice of pharmacy, adhering to state, federal, and company regulations. Duties include using pharmacy systems for patient and drug information, processing prescriptions, and maintaining pharmacy systems and cash registers. The individual is expected to engage customers, resolve issues, and deliver a positive customer experience. They will also assist in inventory management, clinical services, and maintaining good relationships with the local medical community. The role requires flexibility, good math and computer skills, and preferably PTCB or ExCPT certification.

Customer Service Associate

Company: Walgreens

Location: Galesburg, IL

Posted Jan 23, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English, flexibility in scheduling, and preferably six months of retail experience. The position offers a salary range of $15 - $17.5 per hour.

Asset & Wealth Management, Client Solutions Group, Regional Consultant, Associate

Company: Goldman Sachs

Location: Chicago, IL

Posted Jan 23, 2025

Goldman Sachs Asset & Wealth Management offers a dynamic career opportunity to help clients globally and discover personal potential. As a Regional Consultant, you'll drive client engagement, position investment products with financial advisors, and increase sales and awareness of GSAM client solutions. The role involves proactive sales presentations, territory management, and building strong relationships with advisors. Basic qualifications include at least 2 years of sales experience, financial service industry knowledge, understanding of the Asset Management space, a Bachelor's degree, and Series 7 and 63 licenses. Excellent interpersonal, verbal communication, and presentation skills are required.

Salesforce Solution Engineer/Architect

Company: PepsiCo

Location: Chicago, IL

Posted Jan 23, 2025

The Salesforce Solution Designer role involves providing architecture and design leadership for complex Salesforce implementations, collaborating with various stakeholders to ensure maximum business value and platform robustness. The candidate must demonstrate progressive technical leadership throughout the software development lifecycle. Key responsibilities include transforming new requirements into best practice Salesforce architecture, designing scalable and maintainable solutions, troubleshooting implementation issues, and contributing to the building of an internal knowledge base. Qualifications include a degree in IT or related field, 15+ years of IT experience, at least 8-10 years of Salesforce experience, and strong communication skills. The role offers a competitive salary, bonuses, comprehensive benefits, and opportunities for professional growth.

Client Service Coordinator

Company: Banfield Pet Hospital

Location: Naperville, IL

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is a pivotal role in a veterinary hospital, responsible for managing client and pet flow, maximizing productivity of the veterinary team, and ensuring excellent client communication. The CSC promotes hospital services, educates clients on wellness plans and preventative care, and handles administrative tasks. They must possess strong communication, organizational, and problem-solving skills. The role requires multi-tasking, client service, and the ability to work with animals. A high school diploma is preferred, with one year of customer service experience required. A medical background is preferred but not mandatory.

Mid Market Account Executive

Company: Hireology

Location: Chicago, IL

Posted Jan 23, 2025

Hireology is seeking a driven Mid Market Account Executive to join their dynamic sales team. The role involves researching and qualifying potential business opportunities, driving the full sales cycle, and consistently exceeding sales objectives. The successful candidate will be a self-starter with excellent communication skills and a metrics-driven mindset. Hireology offers a vibrant culture, uncapped commission structure, and numerous benefits including health insurance, 401k with company match, and a hybrid office in Chicago. The compensation is based on experience with On Target Earnings ranging from $115,600 to $162,400 and uncapped commission.

Pharmacy Cashier

Company: Walgreens

Location: Lake Zurich, IL

Posted Jan 23, 2025

Facilities Manager, Chicago

Company: Morningstar

Location: Chicago, IL

Posted Jan 23, 2025

Morningstar is seeking a Chicago Facilities Manager to oversee daily operations of a 265,000 square foot office space in downtown Chicago. The role involves inspiring and guiding outsourced facilities team members, collaborating with external service providers, and managing budgeting processes. The ideal candidate should have at least 5 years of experience in facilities management, strong communication skills, and proficiency in using ticketing systems and financial tools. Morningstar offers comprehensive benefits including financial health, physical health, emotional health, and social health programs.

Shift Lead

Company: Walgreens

Location: Schaumburg, IL

Posted Jan 23, 2025

Pharmacy Manager

Company: Walgreens

Location: Tinley Park, IL

Posted Jan 23, 2025

Pharmacy Technician

Company: Walgreens

Location: Calumet City, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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