Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Senior Software Engineer (Java)

Company: Adyen

Location: Chicago, IL

Posted Jan 23, 2025

Content Marketing Strategist (Hybrid)

Company: Peapod Digital Labs

Location: Chicago, IL

Posted Jan 23, 2025

Peapod Digital Labs, an Ahold Delhaize USA company, is seeking a Content Marketing Strategist. The role involves planning and overseeing content execution, identifying business goals, coordinating with team members, targeting audiences with SEO focus, and launching content campaigns. The strategist will measure results, recommend optimizations, and provide performance analysis. Key responsibilities include formulating sales-focused content marketing strategies, collaborating with marketing team members, creating content calendars, and leveraging digital content marketing trends.

Analytical Chemist Intern - R&D

Company: Stryker

Location: Cary, IL

Posted Jan 23, 2025

Stryker, a global leader in medical technologies, is seeking an Analytical Chemist intern. The role involves performing advanced analytical analysis of various materials, conducting Phase I, II, and laboratory related investigations, and complex data reviews. Responsibilities also include preparing solutions, executing method and equipment validation protocols, managing sample coordination, and performing laboratory maintenance activities. The company is recognized as one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine.

Community Management Intern

Company: Walgreens

Location: Aurora, IL

Posted Jan 23, 2025

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include operating cash registers, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store managers, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

Sr. Counsel Litigation (Hybrid: Onsite and Remote Work)

Company: US Foods

Location: Rosemont, IL

Posted Jan 23, 2025

US Foods is seeking a Sr. Counsel Litigation to provide advice and guidance on litigation issues for the company. The role involves collaborating with Associate General Counsel, managing commercial, automobile liability, and general liability litigation, and participating in antitrust prosecution practice. The ideal candidate should have a Juris Doctor, at least seven years of related litigation experience, and in-house counsel experience. Strong interpersonal, written, and verbal communication skills are required, along with the ability to work in a fast-paced environment and manage multiple projects.

Pharmacy Intern Grad

Company: Walgreens

Location: Calumet City, IL

Posted Jan 23, 2025

Blender/Presser VIT SEG 2nd shift

Company: Saint-Gobain

Location: Glendale Heights, IL

Posted Jan 23, 2025

The job description outlines a role with diverse responsibilities including small batch measuring, weighing, blending, loading molds, cold pressing, assembling, reading spec sheets, operating machines, and utilizing shop math. The role requires a high school diploma, ability to use calculators, scales, and measuring instruments, and knowledge of shop math. The candidate must be able to follow written and verbal instructions, work in a team, and use various hand and power tools. The position demands good eye-hand coordination, manual dexterity, and the ability to lift up to 40 lbs frequently. Saint-Gobain, a global corporation with a 350-year legacy, offers this opportunity, emphasizing a culture of entrepreneurship, teamwork, and innovation.

Customer Specialist In Training - Part Time

Company: CarMax

Location: O'Fallon, IL

Posted Jan 23, 2025

CarMax is seeking a Customer Specialist for their O'Fallon, Illinois location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build and maintain relationships, and a high level of integrity. No specific degree is required, but sales and customer service experience is preferred. CarMax is recognized as a great place to work, offering opportunities for career growth and commitment to diversity and training.

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

To-Go Hospitality

Company: Cracker Barrel

Location: Mattoon, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a To-Go Specialist in Effingham, IL. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel emphasizes inclusivity and equality, with a zero-tolerance policy for racism.

Summer Pharmacy Intern

Company: Walgreens

Location: Belleville, IL

Posted Jan 23, 2025

The job involves learning to provide excellent patient experience by assisting pharmacists and team members, adhering to regulations. Key responsibilities include engaging customers, resolving issues, and delivering a distinctive service. The role also involves assisting in pharmacy operations, maintaining inventory, and ensuring the department's cleanliness. Training and personal development are emphasized, with a requirement to stay updated in healthcare and pharmacy news.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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