Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Research Scientist II

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Research Scientist to join their Health Economics and Outcomes Research team. The ideal candidate will have a degree in mental health research, health economics, or a related field, with a track record of peer-reviewed academic publications. They will be responsible for publishing high-impact research, developing study designs, and creating data products. Spring Health offers a competitive total rewards package, including stock options, benefits, and professional development opportunities.

Senior Product Designer, Member Experience

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Senior Product Designer with a strong background in technology-driven organizations to integrate AI technology into their platforms. The ideal candidate will collaborate with cross-functional teams to create impactful and measurable improvements in member experience, maintain high system usability, and design accessible and inclusive products. The role offers a competitive salary range of $172,400 - $215,500, along with comprehensive benefits including health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Head of Global Travel, Sales

Company: StackAdapt

Location: Remote

Posted Jan 27, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Head of Global Travel to lead sales efforts across the travel vertical, requiring 15+ years of experience in advertising sales within the travel digital advertising ecosystem. The role involves partnering with cross-functional stakeholders, selling programmatic travel solutions, and building travel playbooks. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive work culture.

CRM/Marketing Operations Executive

Company: Reach plc

Location: Remote

Posted Jan 27, 2025

Reach Plc is seeking a CRM/Marketing Operations Executive for a fully remote UK-based role with occasional travel. The role involves supporting customer acquisition and growth across multiple channels, building templates and creating customer segments, designing automated customer journeys, managing customer data, and creating reports to measure campaign performance. The ideal candidate should have prior experience in push messaging and email marketing, strong spreadsheet skills, and a basic understanding of customer lifecycle principles. Reach Plc offers a competitive salary, pension scheme, 25 days holiday, family leave, wellbeing support, and career development opportunities.

Sr. Marketing Manager

Company: Instructure

Location: Remote

Posted Jan 27, 2025

Instructure is seeking a Senior Marketing Manager for Professional Learning to grow the business in corporate, government, and non-profit sectors. The ideal candidate will have a multifaceted marketing background, experience in field marketing and demand generation, and a strong understanding of the sales funnel. Responsibilities include planning and executing campaigns and events, managing budget, and leading field strategy. The role involves working closely with various internal teams and stakeholders. Instructure offers a comprehensive benefits package and values diversity and inclusion.

VP of Community and Engagement

Company: HiBob

Location: Remote

Posted Jan 27, 2025

HiBob, a rapidly growing HR platform, is seeking a creative VP of Community and Engagement. The role involves cultivating relationships with HR professionals, expanding opportunities, and deepening connections. The ideal candidate should have a proven track record in developing and executing programs, strategic thinking, and team development skills. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to diversity and inclusion.

Logistics Associate, In-Country Enablement

Company: Passport Shipping

Location: Remote

Posted Jan 27, 2025

Passport is a company that empowers brands to expand globally through international shipping solutions. They are seeking a Logistics and Supply Chain Specialist to optimize their operations, manage 3PL partners, and ensure efficient supply chain processes. The role involves creating ASNs, managing inventory, and analyzing data for operational improvements. The company offers competitive benefits, a remote work environment, and opportunities for professional development.

Senior IT Project Manager -Telecommunications and VoIP

Company: Lyra Technology Group

Location: Remote

Posted Jan 27, 2025

Lyra Technology Group is seeking a highly skilled and experienced IT Project Manager with a focus on Telecommunications and VoIP. The ideal candidate will be responsible for planning, executing, and overseeing telecommunications and VoIP projects. The Project Manager will work closely with cross-functional teams, vendors, and clients to ensure successful project delivery within scope, budget, and timeline. Lyra Technology Group is a Private Equity-backed holding company that invests and operates industry-leading technology service businesses. Telco Experts, one of Lyra's operating companies, is a best-in-class telecommunications provider specializing in implementing tailor-made network solutions for modern businesses. The Senior IT Project Manager will lead project planning, manage internal and external teams, develop and maintain project budgets, serve as the primary point of contact for clients, identify project risks, collaborate with third-party vendors, work closely with technical teams, monitor project progress, and oversee post-implementation support.

Cloud Engineer

Company: Q2

Location: Remote

Posted Jan 27, 2025

Q2 is a company that is passionate about its mission and employees. They deliver mobile banking solutions globally to over 22 million end users. The company invests in its employees' growth and development, offering learning opportunities, mentorship programs, and internal mobility. Q2 is seeking a Cloud Operations Engineer to transition their 22 million Online Banking users to the cloud via AWS. The role involves working on production systems, collaborating with teams, and providing analysis and solutions. The company offers a range of benefits including health and wellness programs, flexible time off, and career development opportunities. Q2 is committed to being a diverse and inclusive workforce, supporting various community organizations.

Strategy & Operations, Business Development Associate (GTM for AI Voice API)

Company: Speechify

Location: Remote

Posted Jan 27, 2025

Speechify is a leading AI voice company with over 30 million users and a 5-star rating. They have innovated in AI across various aspects of their voice model, including latency, language selection, emotional control, voice quality, and voice cloning. They offer an AI voice API for third-party developers and have built two new businesses: an AI voice studio and a dubbing SaaS offering. Speechify is looking for a business development professional to help build their GTM motion for the AI voice API, targeting various industries such as healthcare, automotive, IoT, education, and customer support. The ideal candidate should have prior consulting, banking, or sales experience, a strong interest in AI technology, and an entrepreneurial mindset.

Director of Product Go to Market

Company: AutoStore

Location: Remote

Posted Jan 27, 2025

AutoStore is seeking a strategic, customer-centric Director of Product Management Go to Market. The role involves developing and executing a comprehensive GTM strategy, leading market research, and collaborating with cross-functional teams. Key responsibilities include market intelligence, positioning, GTM strategy development, customer insights, messaging, sales enablement, performance metrics, events representation, and cross-functional collaboration. The ideal candidate should have a Bachelor's degree in Marketing, Business, or a related field, an MBA is preferred. They should have 7+ years of experience in product marketing or product management in a tech-focused B2B environment, a proven track record of launching and marketing products with measurable business impact, advanced analytical skills, excellent communication skills, and a strategic, customer-focused mindset. AutoStore offers a flexible remote working policy, a family-first culture, and a creative, safe workplace in a rapidly growing company.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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