Customer Service Jobs in Remote

373,650 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior DevOps Engineer

Company: Loka, Inc

Location: Remote

Posted Nov 28, 2025

Loka offers a modern tech stack and impactful projects across industries. The DevOps role involves cloud infrastructure, automation, and collaboration. Benefits include flexible work, remote culture, and professional growth opportunities.

Sales Development Representative

Company: EDB

Location: Remote

Posted Nov 28, 2025

EDB is seeking a driven and passionate Enterprise Sales Development Representative (SDR) to join their North American team. The role involves driving market engagement, telling the Postgres AI story, generating qualified opportunities, and collaborating with purpose. Success is measured by hitting activity benchmarks, achieving pipeline generation targets, building strong internal partnerships, and advancing into leadership roles. The ideal candidate has 6 months to 2 years of sales experience, a passion for outbound prospecting, high resilience, strong communication skills, and the ability to work independently in a remote environment.

Senior Sales Operations Lead

Company: Vonage

Location: Remote

Posted Nov 28, 2025

Vonage seeks a Senior Customer Success Operations Consultant to drive operational excellence, enhance sales teams, and ensure customer success through data-driven strategies and cross-functional collaboration. The role emphasizes process optimization, analytical skills, and fostering a culture of continuous learning while offering career growth and competitive benefits.

Mid-level Full-Stack Developer (AWS / Angular & Python)

Company: Capstone Integrated Solutions

Location: Remote

Posted Nov 28, 2025

Capstone Integrated Solutions is a comprehensive services provider seeking a talented FullStack Developer with strong skills in Angular frontend and Python backend to contribute to the design and development of a cloud-native application hosted on AWS. The company values a customer-obsessed delivery-focused culture, a culture of learning and sharing, a culture of growth and scalability, and treating all work as strategic.

Senior Staff Engineer - Cloud Infrastructure

Company: Airbnb

Location: Remote

Posted Nov 28, 2025

The text describes a Senior Staff Engineer role at Airbnb's Cloud Infrastructure team, focusing on leading the lifecycle management of the Kubernetes compute platform. The role involves providing technical leadership, influencing a distributed team, driving cost efficiency, and contributing to the multiyear strategy for the cloud platform. The position requires extensive experience in infrastructure, public cloud providers, and Kubernetes.

Staff Fullstack Engineer

Company: Aleph

Location: Remote

Posted Nov 28, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and is backed by top VCs. They are hiring a Staff Software Engineer to join their growing engineering team.

Software Engineer

Company: Zencore

Location: Remote

Posted Nov 28, 2025

Zencore is a fast-growing company founded by former Google Cloud leaders, seeking experienced candidates to join their team. They offer strategic guidance, facilitate technology decisions, and execute projects in a collaborative style. The company works with fast-paced innovative companies, leveraging cloud as the key driver of their transformation. They provide a short-term contract role with a focus on cloud engineering, using a broad range of technologies such as Kubernetes, AI, LLMs, and more.

Engineering Manager

Company: Aleph

Location: Remote

Posted Nov 28, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and has gained traction with customers like Webflow, Turo, and Notion. Aleph is seeking an Engineering Manager to lead a product engineering team and drive the development and optimization of their web app and add-ins.

Staff Infrastructure Software Engineer - Metadata

Company: Dropbox

Location: Remote

Posted Nov 28, 2025

This role involves designing and operating Dropbox's core metadata infrastructure, requiring expertise in distributed systems and experience with large-scale transactional databases. Responsibilities include leading technical strategy, ensuring reliability, and mentoring engineers. Compensation ranges from $200,600 to $271,400 CAD.

Business Development Representative

Company: HubSpot

Location: Remote

Posted Nov 28, 2025

HubSpot is seeking driven and ambitious Business Development Representatives to fuel their ANZ market growth. The company offers a supportive environment with flexible working arrangements, career progression opportunities, and a focus on employee wellbeing. They provide world-class training, competitive commissions, and a collaborative team environment.

Full-Stack Developer (AWS / Angular & Python)

Company: Capstone Integrated Solutions

Location: Remote

Posted Nov 28, 2025

Capstone Integrated Solutions is a comprehensive services provider seeking a talented FullStack Developer with strong skills in Angular frontend and Python backend to contribute to the design and development of a cloud-native application hosted on AWS. The company values a customer-obsessed delivery-focused culture, a culture of learning and sharing, a culture of growth and scalability, and treating all work as strategic.

Business Development Representative Benelux Market (English-speaking)

Company: HubSpot

Location: Remote

Posted Nov 28, 2025

This text describes a Business Development Representative role at HubSpot, outlining responsibilities like prospecting, collaborating with Account Executives, and scheduling demos. It details requirements such as sales experience and soft skills, while highlighting benefits like hybrid work, career growth, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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