Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Software Engineer

Company: Podium

Location: Remote

Posted Nov 29, 2025

Podium is seeking a FullStack Software Engineer in Brazil to develop scalable AI-driven systems that modernize dealership communication and transactions. The role involves collaborating across teams, continuously improving the platform, and contributing to a culture of learning and innovation. The company offers a remote-first work environment, generous benefits, and an equal opportunity employer policy.

Supervisor Global Customer Care - PAM

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for a Supervisor Global Customer Care Premier Accounts role at First Advantage. The role involves leading a team of 10-15 Customer Account Specialists, driving performance, ensuring quality and compliance, and fostering engagement. The ideal candidate should have proven leadership experience, strong communication and coaching skills, a customer-first mindset, and the ability to thrive in a fast-paced environment.

Associate Customer Experience Specialist (Japanese-English Bilingual)

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for an Associate Customer Experience Specialist role that requires fluency in Japanese and English. The role involves providing empathetic, high-quality support to clients and candidates via voice, chat, and email. The position offers opportunities for career growth, skill development, and being part of a global team that values excellence, collaboration, and continuous learning.

Settlement Support Coordinator

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Settlement Support Coordinator at InvestorKit is critical in delivering an exceptional client experience from the moment a property goes unconditional to the successful completion of settlement. The coordinator is the primary point of contact, responsible for coordinating all aspects of the settlement journey, including liaising with internal teams and external stakeholders. The role allows Senior Property Acquisitions Analysts to focus on sourcing and securing properties while the coordinator takes ownership of the post-purchase experience. The coordinator's dedication, systems discipline, and communication skills directly impact InvestorKit's reputation and the long-term satisfaction of its clients.

Senior Full Stack Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Nov 29, 2025

The job posting is for a Senior FullStack Software Engineer position at Tillster, a global leader in digital ordering and customer engagement solutions. The role involves contributing to the design, development, and support of scalable integrated business systems across web, cloud, and enterprise platforms. The position offers a competitive salary range of $135,000 to $165,000, along with comprehensive benefits including health, holidays, PTO, retirement, and education assistance programs.

Software Engineering Manager - Accounts

Company: Visa

Location: Remote

Posted Nov 29, 2025

Pismo is a technology company providing banking solutions, collaborating with Visa to address technological challenges. The Accounts team manages customer data and enhances platform experiences. The role involves leading technical teams, ensuring security, and maintaining high standards in a remote position.

Senior Property Acquisition Analyst

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Senior Property Acquisitions Analyst at InvestorKit involves leading acquisition efforts, sourcing and negotiating high-quality properties, conducting due diligence, collaborating with various teams, and ensuring a smooth client experience. The position requires attention to detail, negotiation skills, property knowledge, and execution discipline. The company values include trust, data-driven decisions, and improving clients' lives through successful property investments.

Senior Technical Project Manager - Mobile

Company: iRhythm

Location: Remote

Posted Nov 29, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is shaping a future where everyone can access the best possible cardiac health solutions. The company values collaboration, innovation, and putting patients first.

UX Designer

Company: Hammerspace

Location: Remote

Posted Nov 29, 2025

This job posting seeks a UX Designer with experience in enterprise software, focusing on intuitive design and accessibility. It outlines responsibilities, qualifications, and benefits, emphasizing a user-centered approach.

Enterprise Security Engineer - IAM

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The position involves administering and maintaining IAM solutions, supporting automated provisioning, developing technical documentation, analyzing IAM data, and providing expert support for IAM-related incidents.

Director of Analytics - Marvel Strike Force

Company: Scopely

Location: Remote

Posted Nov 29, 2025

Scopely is seeking a Director of Analytics to lead analytics for Marvel Strike Force, a top mobile RPG. The role involves setting strategic direction, managing a team, performing hands-on analytics, and collaborating cross-functionally to drive player experience and financial success.

Implementation Engineer - Medical Imaging

Company: PaxeraHealth

Location: Remote

Posted Nov 29, 2025

This job posting promotes a remote position at PaxeraHealth Corp in the healthcare IT field, highlighting opportunities for technical support, collaboration with cross-functional teams, and benefits like competitive salary, health insurance, and a friendly work environment. The company emphasizes innovation, excellence, and growth potential.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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