Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Ad Operations / Paid Media Specialist

Company: Skyrocket Studios

Location: Remote

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a role in advertising operations, focusing on search, social media, and general digital marketing. It emphasizes collaboration, data analysis, campaign optimization, and staying updated on industry trends. The role requires strong interpersonal skills, analytical abilities, and proficiency with digital marketing tools and platforms.

Engineering Manager - Infrastructure

Company: Apollo.io

Location: Remote

Posted Nov 23, 2025

The role is for an Engineering Manager to lead a team responsible for keeping Apollo's systems fast, reliable, and scalable. The manager will work closely with senior leadership, drive best-in-class engineering practices, and help define the next-generation infrastructure strategy. The ideal candidate has experience in leading teams, designing distributed systems, and expertise in cloud environments, Kubernetes, Docker, Terraform, and observability tools.

Director of Sales and Customer Success (Tektronix SSO)

Company: Ralliant

Location: Remote

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a leadership role in the Americas Service Solutions Organization, focusing on sales, customer success, and service delivery. It emphasizes achieving revenue targets, building strategic partnerships, optimizing processes, developing teams, and leveraging customer feedback to drive business growth and enhance service excellence.

Manager, Software Engineering - Expressive AI

Company: Figma

Location: Remote

Posted Nov 23, 2025

The Expressive AI team at Figma is responsible for applying generative AI models to design problems. The manager will lead a team of engineers to integrate AI techniques into creative workflows, partner with cross-functional teams, and hire/manage a team of engineers. The role requires experience in engineering management, AI advancements, and cross-functional collaboration.

Staff SW Engineer - Accounts

Company: Visa

Location: Remote

Posted Nov 23, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Staff Salesforce Engineer - CRM Systems

Company: GitLab

Location: Remote

Posted Nov 23, 2025

The role is for a Staff Salesforce Developer to lead development of complex solutions for the Lead-to-Cash ecosystem, drive Go-To-Market initiatives, and partner with business leaders. The ideal candidate has 6+ years of Salesforce development experience, expertise in Apex, LWC, and SOQL, and a track record of building enterprise-grade applications.

Software Engineer Frontend (L5) - Data Experience

Company: Netflix

Location: Remote

Posted Nov 23, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Data Experience team provides powerful and personalized enterprise software for internal teams, focusing on user-centered product delivery and data-driven decision making. The ideal candidate should be deeply technical, passionate about building user-centered software products, and have experience with frontend and backend problem solving across the stack.

Analytics Engineer

Company: Cloudbeds

Location: Remote

Posted Nov 23, 2025

The job description outlines the role of an Analytics Engineer within the Business Intelligence team. The position involves designing and optimizing data pipelines, building business-friendly datasets, and ensuring data quality and consistency. The ideal candidate should have experience in analytics engineering, strong SQL skills, familiarity with Python, and experience with modern data warehouses like Snowflake.

GM - Andela Learning Solutions

Company: Andela

Location: Remote

Posted Nov 23, 2025

Andela is a global talent marketplace that connects companies with top remote technical talent from emerging markets. They are launching Andela Academy, a new business line to help enterprises reskill and redeploy their workforce at scale. The company is seeking a General Manager to lead this fast-growing revenue stream, focusing on building, scaling, and commercializing enterprise learning offerings across AI, Cloud, Data, and other high-demand domains.

Senior Acquisition & Performance Marketing Manager

Company: Green Dot Corporation

Location: Remote

Posted Nov 23, 2025

Green Dot is seeking a Senior Acquisition & Performance Marketing Manager to lead digital acquisition efforts, with a focus on remote work flexibility, growth strategies, and competitive compensation in the U.S.

Reals Manager - Italian or German Speaker

Company: EDB

Location: Remote

Posted Nov 23, 2025

EnterpriseDB is seeking a detail-oriented Renewals Manager to drive customer retention and ensure value realization for customers. The role involves managing software subscription renewals, partnering with internal teams, and establishing effective working relationships with customers. Strong communication skills and experience in sales and contract negotiations are required.

Senior Machine Learning Manager - Ads Content Understanding

Company: Reddit

Location: Remote

Posted Nov 23, 2025

The text describes the Ads Content Understanding team's role in Reddit's monetization efforts, focusing on machine learning and data-driven solutions. It outlines job responsibilities, required qualifications, and benefits for a Senior Engineering Manager position.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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