Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Software Engineer (low level Video Experience)

Company: Spotify

Location: Remote

Posted Nov 23, 2025

Spotify is seeking a senior professional with extensive video playback experience to help build a world-class video service. The role involves creating a cross-platform C++ video stack, optimizing AV components, and designing low-level video components. The position offers the opportunity to shape Spotify's video strategy and impact hundreds of millions of users.

Account Manager

Company: HitPay

Location: Remote

Posted Nov 23, 2025

This job posting highlights a role as an Account Manager at HitPay, focusing on merchant growth and retention through product upsells, data analysis, and collaboration with teams. It emphasizes competitive compensation, innovation in payment solutions, and opportunities to shape merchant growth within a dynamic environment.

Technical Business Analyst

Company: Megaport

Location: Remote

Posted Nov 23, 2025

This text is a job posting for a Business Analyst role at Megaport, highlighting the company's innovative position in Network as a Service, its collaborative culture, and competitive benefits. The role involves bridging business and engineering teams, with requirements gathering and documentation. The company emphasizes flexibility, professional development, and a supportive work environment.

Engineering Manager - Network Infrastructure (Cloud)

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

The text describes Airbnb's mission, values, and the role of the Networking team within the Cloud Infrastructure organization. It highlights the importance of reliability, scalability, efficiency, and high availability in their network infrastructure. The text also outlines the responsibilities of an engineering manager leading the team, including hiring, coaching, and strategic planning. The role requires experience in engineering management, software development, and public cloud providers, as well as excellent communication skills and problem-solving abilities.

Product Success Associate

Company: Jigsaw

Location: Remote

Posted Nov 23, 2025

Jigsaw is a company that helps professional services and financial institutions transform the way they work by organizing, visualizing, and using their data. They have a mission to simplify complex systems and streamline processes for their clients, who include top consultancies, financial institutions, and law firms. Jigsaw is on a growth trajectory and is looking for talented people to help them achieve their ambitious goals.

Full Stack Engineer

Company: Qualio

Location: Remote

Posted Nov 23, 2025

Qualio is seeking a Full Stack Engineer to join their platform team, offering competitive compensation, remote work, and opportunities to impact lifesaving product development. The company emphasizes collaboration, clean code, and cloud-based solutions while promoting diversity and inclusion.

Machine Learning Engineer II - Search Data

Company: Mapbox

Location: Remote

Posted Nov 23, 2025

Mapbox is a leading platform for location-aware businesses, offering tools for navigation and data solutions. They seek a Senior Machine Learning Engineer to enhance their search data teams, emphasizing innovation, diversity, and high-quality data delivery.

Sr. Director, Partnership Sales - G-P Gia

Company: G-P

Location: Remote

Posted Nov 23, 2025

The text promotes Gia, an AI-powered HR compliance tool that reduces legal reliance and cuts costs by up to 95%. It outlines a sales director role focused on product adoption, co-innovation, and global organizational transformation, emphasizing enterprise leadership and AI-driven solutions.

Localization Manager

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

Airbnb is seeking an experienced Localization Manager for Canada to help drive international growth and provide a native experience for users. The role involves collaborating with various teams, shaping local initiatives, and adapting global strategies to meet market needs. The company is experiencing a travel rebound and is reinventing itself post-IPO and pandemic.

Chief Medical Officer

Company: VSP Vision

Location: Remote

Posted Nov 22, 2025

The Chief Medical Officer will oversee clinical optometric care, align services with organizational goals, and ensure high-quality, accessible eye care. They will lead the optometry team, develop clinical protocols, ensure compliance, analyze patient outcomes, and drive strategic planning for service expansion and innovation.

Strategic Account Manager - Arabic Speaking

Company: Mapbox

Location: Remote

Posted Nov 23, 2025

Mapbox is highlighted as a leading platform with 4 million developers, offering tools for businesses and customer experiences. The role emphasizes strategic customer relationships, technical solutions, and team collaboration.

Staff Software Developer - JaneX

Company: Jane App

Location: Remote

Posted Nov 23, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for running practices. They are looking for a Staff Developer to lead the design of their AI architecture and drive the development of AI-powered features. The role requires extensive experience in design and architecture, a degree in Computer Science or related field, and a desire to remain actively involved in coding while leading teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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