Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr Salesforce Administrator

Company: First Advantage

Location: Remote

Posted Nov 22, 2025

The job description outlines the responsibilities and requirements for a Senior Salesforce Administrator role at First Advantage. The role involves day-to-day configuration, support, maintenance, and improvement of the Salesforce platform across multiple business units. The ideal candidate should have 5+ years of hands-on Salesforce administration experience, strong understanding of Salesforce best practices, and experience with Sales Cloud, Service Cloud, and integration with tools like Salesloft, ZoomInfo, and DocuSign.

Customer Success Manager - Enterprise

Company: Muck Rack

Location: Remote

Posted Nov 22, 2025

The role of an Enterprise Customer Success Manager at Muck Rack involves driving growth and securing renewals within the enterprise customer segment. The position requires a focus on customer retention, revenue generation, and strategic account management. Success will be measured through customer health scores, revenue goals, and key performance indicators.

Sr. Manager - Product Growth, Strategy & Operations

Company: ExtraHop

Location: Remote

Posted Nov 22, 2025

The Sr Manager of Product Growth Strategy & Operations role at ExtraHop involves driving growth initiatives, supporting product strategy, and improving operational efficiency. The role requires collaboration with product, engineering, GTM, and customer success teams to identify high-leverage product growth opportunities, build product line views, and measure success. The ideal candidate has 6+ years of experience in management consulting, investment banking, or technology product management, a strong background in networking and cybersecurity, and an advanced degree from a top-tier institution.

Machine Learning Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 22, 2025

Reddit is expanding its Ads teams, focusing on innovation and ML-driven solutions. The role involves developing ML models for ad ranking and optimization, with a strong emphasis on impact and collaboration.

Enterprise Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 22, 2025

Rain, a fast-growing fintech company with $400M in funding, seeks experienced sales professionals. They emphasize innovation, diversity, and competitive benefits while highlighting their mission-driven culture and global team.

Senior Research Program Manager - Information Sharing

Company: Netflix

Location: Remote

Posted Nov 22, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Insights team plays a crucial role in uncovering and sharing deep human insights to guide innovations across Netflix. The role involves working with researchers, data practitioners, and leaders to ensure insights have optimal business impact. Strong communication, storytelling, and collaboration skills are essential.

Engineering Manager - Accounting

Company: Hostaway

Location: Remote

Posted Nov 22, 2025

Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.

Staff Fullstack Engineer

Company: Hostaway

Location: Remote

Posted Nov 22, 2025

Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Staff Fullstack Engineer to lead the evolution of their Booking Engine. The role involves working across the stack, collaborating with product and design, driving architectural improvements, and mentoring engineers. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.

Senior Machine Learning Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 22, 2025

Reddit is expanding its Ads teams with opportunities for ML engineers and experts, emphasizing innovation, growth, and competitive benefits. The role involves building scalable systems, optimizing ad performance, and contributing to core priorities in machine learning and product development.

Clinical Educator

Company: Lingraphica

Location: Remote

Posted Nov 22, 2025

Lingraphica seeks a Clinical Educator to provide training and support for speech-language pathologists, focusing on AAC technology. The role involves demos, webinars, and collaboration with teams. Benefits include competitive pay, comprehensive benefits, and career growth opportunities.

Salesforce Developer

Company: CORESPHERE LLC

Location: Remote

Posted Nov 22, 2025

CoreSphere is seeking a Salesforce Developer with progressive experience in software development, strong communication and analytical skills, and the ability to work independently in a high-paced environment. The role involves implementing CICD environments, solutioning, designing and developing business application functionality, performing fitgap analysis, and providing technical assistance. The position requires US citizenship and a bachelor's degree in a related field.

Software Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 22, 2025

Reddit offers a flexible workforce with options for remote work or working from one of their physical office locations. The company is currently hiring across multiple teams, including the Ads ML Serving Team, Attribution & Identity Team, and Ads Growth Team. The Business Manager team is known for its inclusive and collaborative culture, where diverse perspectives are valued. The role described is a generalist mid-level backend position within the Ads Organization, with responsibilities including working with product managers to design and implement Ads products, collaborating with platform and data teams, and building extensible components.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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