Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Audio Data Collection Project - Cantonese

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

TELUS International is seeking participants for a Cantonese language audio data collection project. The task involves recording around 250 utterances in Cantonese using an Android mobile phone, following specific instructions. The project, which can be completed remotely, is expected to take 1 to 1.5 hours. Successful completion, with QA passed recordings, will result in a payment of 15 USD. Requirements include being 18+, a native Cantonese speaker located in Taiwan, fluent in English, having a stable internet connection, and a quiet environment for recording. The project duration is from October 2024 to January 2025.

Staff Machine Learning Engineer - BitsAI

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

Datadog is seeking a Staff MLE to lead the development of AI-assisted agents for solving operational and security problems. The role involves leveraging existing LLMs to build agentic systems that assist users in resolving common security issues, potentially replacing the need for a Security Engineer. The successful candidate will work across science and engineering teams, driving AI/ML strategy, enhancing ML competence, and mentoring others. Datadog values a hybrid workplace culture that fosters collaboration and creativity.

Senior Product Security Engineer

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental healthcare company founded in 2019, is seeking an early member for its Trust team. The role involves partnering with product and engineering teams to ensure secure design and development of new features, enhancing automated tooling for scalable product security, and assisting in ongoing security operations. The ideal candidate has 5+ years of security or software engineering experience, strong cross-functional skills, technical depth, and a mission-driven attitude. Headway offers a competitive salary, comprehensive benefits, and a commitment to diversity and inclusion.

Active Disclosure Account Manager

Company: Donnelley Financial

Location: Remote

Posted Jan 23, 2025

Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, offering insightful technology, industry expertise, and data insights globally. Their ActiveDisclosure℠ is a financial reporting solution for SEC disclosures, enhancing efficiency, governance, and report quality. The ActiveDisclosure Account Manager role involves managing current customers, expanding offerings, and prospecting for new use cases. Qualifications include 3-7 years of tech-based sales experience, proven ability to sell to C-suite, and understanding of enterprise software needs in finance and compliance.

Director, HR Service Center Leader

Company: Kyndryl

Location: Budapest, Hungary / Remote

Posted Jan 23, 2025

Kyndryl is seeking an experienced HR Shared Service Center Leader to oversee day-to-day operations, develop HR strategies, and ensure compliance with company policies. The role involves managing HR service delivery processes, driving transformation, and providing coaching to team members. The ideal candidate will have a growth mindset, customer focus, and strong interpersonal skills. Kyndryl offers a competitive salary, professional growth opportunities, and a dynamic work environment.

SAP Authorization and Security Consultant

Company: Kyndryl

Location: Sofia, Bulgaria / Remote

Posted Jan 23, 2025

Account Executive

Company: GANNETT

Location: Lancaster, PA / Remote

Posted Jan 23, 2025

Technology Consultant - SecOps

Company: ServiceNow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, designing and delivering solutions, and providing oversight of code development. The ideal candidate should have 8+ years of professional services experience, industry domain expertise, and ServiceNow certifications. The company values inclusivity and diversity, offering flexible work arrangements. The position is part of a company that is transforming how we work with AI-enhanced technology.

Senior Quality Engineer, Embedded Software

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Firmware Quality Engineer for their Vehicle Gateway products. The role involves advocating for quality in a tight-knit team, partnering with various departments to define quality goals, and ensuring high-quality releases. The ideal candidate should have a technical background, preferably in Electrical or Computer Engineering, and at least 4 years of experience in quality engineering. Proficiency in embedded systems testing, automotive and IoT, and scripting languages like Python, SQL, and CAPL is preferred. Samsara offers competitive compensation, benefits, and a flexible working model. The company is committed to diversity and inclusion.

Medical Science Director, Nephrology Scientific Narrative

Company: Biogen

Location: Remote

Posted Jan 23, 2025

Biogen's West Coast Hub in South San Francisco is dedicated to transforming the lives of patients with severe immune-mediated diseases. They seek top talent for a Medical Science Director role within the Global Medical Affairs Department. The role involves developing the scientific narrative for nephrology indications, creating compelling content for internal and external stakeholders, and leading cross-functional working groups. The ideal candidate should have an MD, PharmD, or PhD in a relevant life science field, with 8-10 years of experience in Medical Affairs, and a proven track record in scientific content development. Biogen offers a competitive base salary, benefits, and opportunities for growth in a culture committed to excellence, inclusion, and innovation.

Client Account Manager, Large Customer Sales (Telco)

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit is seeking a Senior Client Account Manager for the Telco vertical. The role involves collaborating with Client Partners to meet and exceed client marketing goals, managing relationships with advertising partners, leading campaign launches, and providing insightful optimization recommendations. The ideal candidate should have 7-12 years of experience in advertising sales and account management, a strong understanding of the customer marketing funnel, and expertise in performance/direct response campaigns. Benefits include comprehensive healthcare, 401k matching, workspace benefits, and flexible vacation. The base pay range is $135,120—$189,200 USD.

Senior Account Manager - Federal - REMOTE

Company: Ansys

Location: Roanoke, VA / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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