Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Backend Python Developer

Company: ServiceNow

Location: Montreal, Canada / Remote

Posted Jan 23, 2025

ServiceNow, founded in San Diego in 2004 by visionary engineer Fred Luddy, is a global market leader in AI-enhanced technology. The company's intelligent cloud-based platform connects people, systems, and processes to improve work efficiency. PLATO, a customer-focused group within ServiceNow, builds intelligent software using advanced technologies and software engineering best practices. They are seeking a software engineer with 5+ years of experience, expertise in Python, OOP, and efficient algorithms. The role involves developing new products using challenging algorithms and optimizing customer workflows.

Ecosystem Growth Lead, DefAI

Company: Ava Labs

Location: New York, NY / Remote

Posted Jan 23, 2025

Sr. Sales Engineer

Company: Illumio

Location: Reedley, CA / Remote

Posted Jan 23, 2025

Illumio, a market leader in Zero Trust segmentation, is seeking a Sales Engineer for a 100% remote position in the west U.S. The role involves developing customer relationships, presenting solutions, and driving deal progression. The ideal candidate should have 5+ years of industry experience, knowledge in cloud migration strategies, and strong presentation skills. Illumio's solutions protect critical applications and digital assets, reducing risk for major organizations. The company values diversity and offers competitive compensation and benefits.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Frimley, United Kingdom / Remote

Posted Jan 23, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Advisory Solution Consultant - Commercial

Company: ServiceNow

Location: Jersey City, NJ / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales solution consulting or sales engineering experience. The role involves guiding revenue for a product, leading discovery workshops, providing product demonstrations, and collaborating with product management, product marketing, partners, and professional services. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior Corporate Counsel, Employment Counsel - "Global life-science Leader"

Company: Labcorp

Location: Remote

Posted Jan 23, 2025

Labcorp, a global leader in life sciences, is seeking an employment law specialist to provide legal advice and counsel to its UK, EU, and Asia Pac operations. The Employment Counsel will advise on a wide range of employment law issues, review and draft employment-related documentation, and provide legal advice on potential litigation and legal risks. The ideal candidate should be a qualified solicitor/barrister with 4+ years post-qualification experience, excellent communication and drafting skills, strong analytical abilities, and a proactive approach. The position is based in Harrogate, UK, with flexible scheduling and remote working options. Labcorp offers a positive work environment with a focus on work-life balance, training, and development, and is committed to diversity and inclusion.

Sr. Value Strategist

Company: Smartsheet

Location: Remote

Posted Jan 23, 2025

Solution Sales Executive

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster work. The Solution Sales Manager role involves overseeing market success of ServiceNow's Employee Workflow products, supporting strategy and solution wins, and coaching team members. Qualifications include 5+ years of experience in specialty solutions, understanding of business sales processes, and location in Dallas or Austin. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Lead Integration Engineer/ Associate Architect

Company: Coupa

Location: Pune, India / Remote

Posted Jan 23, 2025

Coupa, a leading total spend management platform, offers an innovative AI solution driven by trillions of dollars of global spend data. The company values collaboration and has a global impact, empowering employees to make profitable business decisions. The role involves leading integration solutions, partnering with the business, and working with various tools and databases. Candidates should have extensive experience in integration, automation, and programming.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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