Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

NDT Team Supervisor

Company: GE Vernova

Location: Beijing, China / Remote

Posted Jan 22, 2025

Clinical Sales Representative

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a sales professional for a remote position in Lazio or Campania. The role involves focusing on patient outcomes by redesigning patient pathways, collaborating with consultants, GPs, and labs. Key responsibilities include establishing and maintaining customer relationships, developing business, and adhering to company processes and regulations. The ideal candidate should have a scientific or medical background, strategic selling skills, and experience in the Vitro Diagnostic or Medical Device market. They must be proficient in Italian and English, and demonstrate integrity, intensity, innovation, and involvement.

Specialist NetIQ Access Manager

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Business Development Manager, Post Transplant (West)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Business Development Manager for the West Territory, focusing on post-transplant market expansion. The role involves driving sales targets, educating healthcare professionals on molecular diagnostics, and collaborating with various teams to identify growth opportunities. The ideal candidate should have a bachelor's degree in Health Science, 3-5 years of healthcare industry experience, preferably in transplantation, histocompatibility, or immunogenetics, and prior sales experience. The position requires significant travel (>50%) and offers a competitive salary range of $120,000.00-$177,000.00 along with comprehensive benefits.

Delivery Manager Distributed Energy Resource Management System

Company: GE Vernova

Location: Alice Springs, Australia / Remote

Posted Jan 22, 2025

Account Manager, Data Centers

Company: Hitachi Energy

Location: Remote

Posted Jan 22, 2025

Hitachi Energy is seeking a seasoned sales professional for an Account Manager role in Data Center Sales, based in San Francisco, CA or Seattle, WA. The role involves building and expanding relationships with strategically important Data Center customers, achieving sales targets, and maintaining customer satisfaction. The candidate should have a Bachelor's degree, 5+ years of experience in technical Sales, Engineering, Project Management, or Marketing, and a strong understanding of power systems and electrical products. The role requires 30% travel and the candidate must already have work authorization for the US.

Multi Year Agreements- Senior Commercial Manager

Company: GE Vernova

Location: Amnat Charoen, Thailand / Remote

Posted Jan 22, 2025

Manager, Sales Operations

Company: Yubico

Location: Remote

Posted Jan 22, 2025

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Puteaux, France / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate should have at least 8 years of consulting experience, with a focus on enterprise architecture and technical roadmaps. They must possess deep expertise in field service management, understanding of customer service workflows, and proficiency in ServiceNow technologies. The role also involves pre-sales support, product collaboration, and mentoring developers and consultants.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages