Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Developer Relations Engineer, Europe

Company: Ava Labs

Location: Remote

Posted Jan 22, 2025

Ava Labs, a world-class blockchain development team, is seeking a Developer Relations Engineer. The role involves fostering engagement with the global developer community, creating technical resources, and driving the growth of the blockchain ecosystem. The ideal candidate should have deep knowledge of blockchain fundamentals, proficiency in languages like Solidity and TypeScript, strong communication skills, and experience in building and nurturing developer communities. Ava Labs, funded by top investors, is committed to redefining the future of decentralized finance and technology.

Enterprise Account Executive- Healthcare (NE Territory)

Company: UKG

Location: Remote

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking an Account Executive for its Healthcare Team. The role involves selling into the Enterprise space, using consultative selling skills to understand prospect business requirements and recommend UKG software solutions. The ideal candidate should have 5-7+ years of experience selling Cloud/SaaS based software solutions at the C level, preferably in Healthcare. They should consistently exceed a $4 Million+ quota and have experience selling deals over $1,000,000 in ARR. The role involves driving significant revenue generation, fostering executive-level relationships, and utilizing advanced sales strategies. UKG offers comprehensive benefits, an inclusive culture, and opportunities for growth.

Sales Engineer, Adaptive Shield (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, seeks a Sales Engineer for Adaptive Shield in Europe. The role involves driving sales growth, providing technical expertise, conducting product demonstrations, and collaborating with sales, leadership, marketing, support, customer success, and engineering teams. The ideal candidate should have strong technical knowledge of SaaS/Cloud platforms and security concepts, experience in pre-sales engineering, and excellent communication skills. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Digital Account Manager - Laboratory Products (DACH)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Digital Account Manager for the DACH region (Germany, Austria & Switzerland). The role involves developing and implementing sales strategies to grow a broad customer base, contacting high-potential customers via various channels, understanding their needs, and tailoring messaging accordingly. The manager will also collaborate with the Digital Marketing team, maintain a sales pipeline, and support new customers' eCommerce experience. Fluency in German and proficiency in English are required, with potential for travel across Europe. The position offers an opportunity to work in a diverse, multi-cultural environment with significant impact.

Manager, Commercial Integrated Marketing and Communications

Company: Flex

Location: Remote

Posted Jan 22, 2025

Flex, a diversified manufacturing partner, seeks a Manager of Commercial Integrated Marketing and Communications in Austin, TX or US Remote. The role involves developing content showcasing Flex's expertise, creating integrated marketing plans, and collaborating with business units. The ideal candidate holds a Bachelor's degree in Marketing, Communications, or related field, with 8+ years in marketing and communications, preferably in regulated markets. Proficiency in digital marketing, content marketing, and branding/messaging is required. Flex offers a comprehensive benefits package including medical, dental, vision plans, 401(k) matching, and tuition reimbursement.

Country Marketing Manager, Poland

Company: Duolingo

Location: Remote

Posted Jan 22, 2025

Duolingo is seeking an experienced, creative marketer to build awareness and accelerate growth in Poland. The role involves leveraging market insights to develop a marketing strategy, hiring and leading agencies, implementing social media, partnership, brand, and acquisition campaigns, and acting as a local spokesperson. The ideal candidate should have 5+ years of consumer marketing experience, strong focus on social media and growth marketing, proficiency in Polish, and excellent English skills. Passion for Duolingo's mission, experience with mobile apps and subscription services, and scaling international brands in Poland are plus points. Duolingo is an Equal Employment Opportunity employer.

Senior Reinsurance Accountant

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 22, 2025

Area Business Manager, Denver South CO

Company: Blueprint Medicines

Location: Denver, CO / Remote

Posted Jan 22, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and be part of a collaborative field team. Key responsibilities include educating healthcare professionals on relevant products and disease states, building relationships with accounts, engaging in patient pull-through strategies, and developing business plans. The role requires a BA/BS degree, 5+ years of biotech/pharma sales experience, and preferably a degree in Health Sciences, Business, Marketing, or related field. Strong clinical background in applicable specialties, product launch experience, and understanding of disease modifying therapies are preferred. The position offers a competitive salary range of $185K -- $230K, along with incentive compensation, equity grants, and comprehensive benefits.

Solar Appointment Setter

Company: Sunrun

Location: Houston, TX / Remote

Posted Jan 22, 2025

FlightAware- Sr. Site Reliability Engineer (Remote)

Company: RTX

Location: Remote

Posted Jan 22, 2025

FlightAware, a leading aviation software platform, is seeking a Site Reliability Engineer (SRE) to automate and improve reliability of its infrastructure. The role involves working with Kubernetes, Linux, Ceph, and AWS, and requires experience in automation, configuration, and infrastructure with tools like Saltstack, Ansible, or Terraform. The SRE will be responsible for service availability, performance, monitoring, incident response, and capacity planning. The company offers competitive benefits including medical, dental, vision insurance, generous vacation, 401(k) plan, tuition reimbursement, and more. The role is remote, but onsite presence may be required based on manager's discretion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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