Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Staff Software Engineer - Product Security

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Staff Software Engineer for its Product Security team. The role involves leading organization-wide projects to improve security and compliance, delivering impact by solving complex security problems, and influencing the vision and roadmap for security and compliance. The ideal candidate should have deep expertise in authentication and authorization, 12+ years of software design and development experience, and a growth mindset. Samsara offers competitive compensation, benefits, and a flexible working model.

Account Development Representative, Enterprise

Company: Illumio

Location: Singapore / Remote

Posted Jan 22, 2025

Illumio, a market leader in Zero Trust segmentation, is seeking an Account Development Representative with 1-2 years of sales development experience, preferably in software technology. The role involves lead qualification, outbound prospecting, and generating prospecting campaigns. The ideal candidate should be proficient in Mandarin, have a sales hunter mentality, and be expert in value-based prospecting, account mapping, and sales qualification. Familiarity with marketing & sales technologies like Salesforce.com, SalesLoft, LinkedIn Sales Navigator, ZoomInfo is required. Illumio offers a range of benefits including medical, dental, vision coverage, retirement savings, and equity opportunities.

Digital Marketing Specialist

Company: Windsor Communities

Location: Remote

Posted Jan 22, 2025

Windsor Communities, a dynamic multifamily real estate company, is seeking a Digital Marketing Specialist for a remote/hybrid role. The specialist will manage day-to-day tasks related to the brand website, coordinate lead generation efforts, and support digital agency partnerships. Key responsibilities include website product ownership, demand generation, ILS management, and digital agency support. The ideal candidate should have a bachelor's degree, 3+ years of digital marketing experience, and familiarity with industry platforms and tools like Power BI, Yardi Site Manager, and WordPress CMS. The role offers a competitive salary range of $64,000 - $80,000/year plus a 10% bonus potential.

Fraud Prevention Manager

Company: Kafene

Location: Remote

Posted Jan 22, 2025

Senior Engineering Manager, Search Infrastructure

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Product Data Scientist

Company: Validity

Location: Boston, MA / Remote

Posted Jan 22, 2025

Backend Software Engineer

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 22, 2025

Atlassian is seeking a Backend Software Engineer for a fully remote role based in Poland. The ideal candidate will have 4+ years of experience in building and developing backend applications, proficiency in modern object-oriented programming languages, and knowledge of cloud architecture patterns. The role involves building and shipping features, collaborating with a team of experienced engineers, and participating in Agile software development. Atlassian offers a variety of perks and benefits, and is committed to fostering a diverse and inclusive work environment.

Principal Field Service Specialist

Company: Waters

Location: Albany, NY / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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