Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Consult Partner, Public Sector

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 22, 2025

Kyndryl, a leading technology company, is seeking a Consult Partner with extensive experience in client engagement and relationship management at the CXO level. The role involves driving profitable growth, leading complex consulting engagements, and fostering talent development. The ideal candidate should possess a growth mindset, be customer-focused, and have a deep understanding of industry trends and technology solutions. Public Sector and Transportation industry expertise, along with a strong personal brand and presence in the industry, are highly valued. Kyndryl promotes a culture of inclusivity and offers comprehensive benefits and learning programs.

Senior Director of Product Marketing

Company: Wunderkind

Location: New York, NY / Remote

Posted Jan 22, 2025

Wunderkind is hiring for a Senior Director of Product Marketing position. The role involves strategic leadership, go-to-market strategy development, customer insights, messaging & positioning, team leadership, and performance measurement. The ideal candidate should have 10+ years of product marketing experience, with at least 3 years in a leadership role, and a strong background in performance marketing, personalization, or eCommerce. The base salary range is $175,000- $215,000.

Senior Manager, Data Science

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 22, 2025

Kyndryl is seeking an Associate Director, SAP Sales Specialist to drive sales of transformational SAP services, resulting in recurring annual managed services business. The role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes. The SAP Sales Specialist will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth. Key responsibilities include business development, customer management, customer engagements, financial acumen, and collaboration. The ideal candidate will have a Bachelor's degree in business, IT, or a related field, extensive sales experience in the SAP product and services space, deep knowledge of SAP platform and solutions, strong leadership and stakeholder management skills, and excellent communication skills.

Technical Account Manager- High Tech

Company: Ansys

Location: San Diego, CA / Remote

Posted Jan 22, 2025

Sr. Enterprise CSM

Company: Cobalt

Location: Remote

Posted Jan 22, 2025

Cobalt, a remote-first company founded in 2013, is seeking a Customer Success Manager with 3-5 years of experience. The role involves managing client relationships, driving growth, and ensuring customer satisfaction. The ideal candidate should have a commercial mindset, project management skills, and experience with Salesforce. Cobalt offers competitive compensation, benefits, and a flexible work environment. The company is committed to diversity, inclusion, and equal opportunity employment.

Project Finance Agency Services Account Manager - Vice President

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 22, 2025

Deutsche Bank is seeking a Project Finance Agency Services Account Manager, also known as a Vice President, for their New York office. The role involves managing a diverse portfolio of project finance/structured finance transactions, acting as an administrative agent, and ensuring transactional compliance. Key responsibilities include managing a wide range of transactions, identifying and transferring trust and agency funds, monitoring borrower compliance, and leading interactions with various stakeholders. The ideal candidate will have a Bachelor's degree in business, relevant experience in Project Finance and/or Corporate Trust, and proficiency with software like Outlook, Excel, and PowerPoint. Deutsche Bank offers a diverse and inclusive environment, competitive compensation, and a hybrid working model.

HR Operations Specialist (Contract)

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 22, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Mid-Level full-time HR Contractor. The role involves managing HR projects, ensuring compliance with regulations, developing job descriptions, writing and reviewing HR policies, and leading various HR projects. The ideal candidate should have a Bachelor's degree in HR or related field, 5+ years of HR experience, strong knowledge of employment laws, excellent writing skills, and proficiency in HRIS systems and Google Suite. Liftoff is committed to providing a work environment free of bias and discrimination, and offers a competitive compensation package including market salaries, equity, health and wellness stipends, and medical benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages