Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Inżynier budowy (branża elektryczna) - Ustka

Company: Hitachi Energy

Location: Remote

Posted Jan 22, 2025

Hitachi Energy Poland is currently seeking a construction engineer to support their construction manager on an electrical industry project in Ustka (investment site), with the regional office in Gdańsk. They are looking for an ambitious individual with engineering education in construction and a desire to grow in the energy sector. The role involves daily tasks related to project management, including supervising construction work, coordinating with subcontractors, and reporting progress. Joining the team offers valuable experience in the energy sector and international work environment, along with opportunities for further professional development and involvement in interesting projects.

PhD Data Partner - Economics - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS Digital AI is seeking a PhD Data Partner in Economics for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. Key requirements include a completed PhD in Economics, strong English writing skills, and the ability to explain complex concepts concisely. The pay rate ranges from $30 - $50 USD per hour, varying based on expertise, skills assessment, location, project need, and other factors. TELUS Digital AI is committed to creating a diverse and inclusive community.

Risk Officer, RH Europe

Company: Robinhood

Location: Vilnius, Lithuania / Remote

Posted Jan 22, 2025

Robinhood Markets, a leading fintech company, is seeking a Chief Risk Officer (CRO) in Lithuania. The CRO will oversee and manage Robinhood Crypto Europe's Risk Management program, ensuring compliance with local laws and regulations. Key responsibilities include implementing risk management functions, creating and monitoring Risk Appetite Statements and Key Risk Indicators, and collaborating with global risk teams. The ideal candidate should have 6+ years of experience in risk management for financial services or cryptocurrency entities, excellent communication skills, and a strong interest in cryptocurrency products and blockchain technology.

Lead Infrastructure Specialist

Company: Kyndryl

Location: Osaka, Japan / Remote

Posted Jan 22, 2025

Sr Chemistry Account Manager

Company: Waters

Location: Golden, CO / Remote

Posted Jan 22, 2025

Waters Corporation is seeking a Chemistry and Consumables Sales Specialist for the Denver and Salt Lake City metro areas. The role involves selling Waters' chemistry product lines, including HPLC, UPLC, LC/MS, and SFC columns, and consumables. The ideal candidate should have a BS/BA in chemistry or a related field, at least 3 years of LC and/or LC/MS experience, and strong sales, communication, and presentation skills. Responsibilities include meeting sales targets, maintaining customer satisfaction, and developing a territorial business plan. The base pay ranges from $92,000 to $122,500 per year.

Senior Principal Software Engineer, Analytics Platform

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian India is seeking a Senior Principal Software Engineer for the Analytics Platform team. The role involves envisioning, building, and evolving cutting-edge platform capabilities for handling massive volumes of analytical data. The successful candidate will leverage expertise in big data technologies and cloud platforms to address complex challenges. They will collaborate with partner teams, own key OKRs, and champion best practices for scalability, reliability, and performance. The role requires strong technical expertise, experience in building large-scale distributed systems, and a focus on business outcomes. Atlassian values diversity and offers comprehensive perks and benefits.

Manager, Customer Reconciliation Team

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 22, 2025

IT Product Owner - Custom Solutions

Company: Hitachi Energy

Location: Krakow, Poland / Remote

Posted Jan 22, 2025

Suitability Principal - Elite Services

Company: MassMutual

Location: Springfield, MA / Remote

Posted Jan 22, 2025

The job posting is for a Suitability Principal role within MML Investors Services (MMLIS) Elite Services Team. The role involves conducting back-office reviews, firm-acceptance of new and existing business, and suitability reviews for accounts. The team provides white-glove support to top-tier wealth management advisors, handling new business, post-new account functions, and operational support. Key responsibilities include reviewing trading activity, determining root causes of issues, and providing solutions independently. The ideal candidate should have 4+ years of MMLIS experience, industry experience, and a strong understanding of platforms and systems. They should possess excellent communication skills, problem-solving abilities, and a high degree of ownership. The role offers opportunities for growth, mentorship, and networking within MassMutual.

Key Account Executive

Company: Surescripts

Location: Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages