Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Customer Engineer, Enterprise

Company: Collibra

Location: Remote

Posted Jan 22, 2025

Collibra is seeking a Sales Engineer with 5+ years of experience in enterprise land and expand motions. The role involves establishing trusted relationships with customers, providing technical advisory, and participating in discovery and qualification of new opportunities. The candidate should have broad knowledge of data governance, data catalog, data quality, and data privacy platforms. They must be an effective communicator, sales-focused self-starter, and proven collaborator. Fluency in German and English is required, along with a willingness to travel up to 30% within the region. Collibra offers competitive compensation, health coverage, flexible leave policies, and a focus on diversity, equity, and inclusion.

Software Engineer II

Company: Wave

Location: Remote

Posted Jan 22, 2025

Wave is seeking a Software Engineer to join their team, aiming to be the live entertainment hub of the metaverse. The role involves developing game tools and technologies, working on the Wave client, conducting code reviews, and addressing performance and architectural issues. The ideal candidate should have 3+ years of game development experience, strong C++ knowledge, and a solid math foundation. Unreal experience and AAA gaming experience are desired. The salary range is $80,000 - $125,000, including company equity and benefits. This is a full-time, direct hire opportunity.

Surety Senior Underwriter

Company: Liberty Mutual Insurance

Location: Charlotte, NC / Remote

Posted Jan 22, 2025

金融業界お客様プロジェクトにおけるプロジェクトマネジメント

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable and inclusive world. The Project Manager role involves overseeing major projects, managing teams, leading meetings, and ensuring client satisfaction. This role requires strong organizational skills, excellent communication, and the ability to handle customer change requests diplomatically. Kyndryl offers opportunities for career growth and professional development. They value diversity and inclusivity, providing state-of-the-art resources and benefits to support employees.

Sr. Sales Analyst - Enterprise Pipeline

Company: Atlassian

Location: Austin, TX / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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