Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Virtual Primary Care Physician (IL Licensure)

Company: Galileo Health

Location: Remote

Posted Jan 22, 2025

Galileo, a digital-first primary care medical group, is seeking culturally sensitive clinicians. The role involves providing high-quality, comprehensive primary care via asynchronous text-based chat and synchronous video. Clinicians will manage complex and chronic illnesses, work with a diverse patient population, and leverage data, technology, and operational rigor for optimal patient outcomes. Galileo offers flexible scheduling, competitive benefits, and a culture that values teamwork, excellence, and mutual respect.

Relay Settings Engineer

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Director, Security Practice Leader

Company: Kyndryl

Location: Hoofddorp, Netherlands / Remote

Posted Jan 22, 2025

Senior Architect Security Infra Technologie

Company: Kyndryl

Location: Hoofddorp, Netherlands / Remote

Posted Jan 22, 2025

Kyndryl, a company specializing in mission-critical technology systems, is seeking a Senior Architect Security Infrastructure Technologist for the Ministry of Defense. The role involves leading diverse developments in Zero Trust Networking and Privileged Access Management, defining ICT operational needs, and designing and implementing Private Cloud solutions. The ideal candidate should have at least 5 years of experience as an ICT Architect in large projects, excellent communication skills, and knowledge in Identity Access Management, Privileged Access Management, and various security technologies. Kyndryl offers a role with significant impact, a strong team, opportunities for personal and professional development, and a competitive salary. The company values diversity and inclusion, providing a supportive environment for employees to bring their whole selves to work.

Payments Risk Analyst II

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Corporate Sales Engineer (Remote, GBR)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Corporate Systems Engineer to join their EMEA Corporate Team. The role involves deploying, configuring, and demonstrating CrowdStrike's security platform (Falcon) to prospective customers. Key responsibilities include creating technical demonstrations, learning new hacking techniques, gathering customer requirements, and managing Proof of Values (POV). The ideal candidate should have 2+ years of experience in support, consulting, or systems engineering, strong communication skills, and a curious nature with a desire to learn. CrowdStrike offers a remote-friendly culture, competitive compensation, and comprehensive wellness programs.

Intermediate Backend Engineer, Developer Experience: Developer Tooling

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, an open core software company, is seeking a Backend Engineer for Developer Experience. The role involves measuring and optimizing the developer feedback loop, improving workflow efficiency, and enhancing the developer experience. The successful candidate will build automated measurements, dashboards, and processes to boost productivity. They will also participate in activities related to engineering throughput and KPIs. GitLab offers a flexible, remote work environment with comprehensive benefits.

Data Engineer, Product Analytics

Company: Meta

Location: Remote

Posted Jan 22, 2025

As a Data Engineer at Meta, you will play a pivotal role in shaping the future of Meta's applications including Facebook, Instagram, Messenger, WhatsApp, Reality Labs, and Threads. You will collaborate with various teams to design and build extensive data sets, optimizing growth, strategy, and user experience for billions of users and hundreds of millions of businesses. The role involves conceptualizing data architecture, creating data models, ensuring data security and quality, and influencing product development with data-driven insights. The ideal candidate should have a degree in Computer Science or a related field, 4+ years of experience in data-related roles, and proficiency in SQL, ETL, data modeling, and at least one programming language.

Senior Manager, WW Planning

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a strategic leader to drive NPI planning and manage supply chain fiscal strategy. The ideal candidate will have a proven track record in managing product lifecycles, be a strategic problem solver, and excel at partnering across the organization. This remote role, open to US candidates except in specified metros, involves owning cross-functional communication on hardware product launch dates, managing ASP forecasts, and collaborating with cross-functional teams. Minimum requirements include a relevant analytical degree, 10+ years in forecasting/demand planning, and experience managing teams. Samsara offers competitive compensation, benefits, and a flexible working model.

Portfolio Director, Talent Pipeline Assessments

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

Liberty Mutual is seeking a Portfolio Director, Talent Pipeline Assessments for their People, Purpose & Brand (PP&B) Talent Pipeline organization. The role involves setting and maintaining the assessment, skills, and research architecture to support a skills-based talent strategy. Key responsibilities include innovating talent pipeline solutions, developing and sustaining skills architecture, conducting continuous research, managing the assessment portfolio, and collaborating for DEI excellence. The ideal candidate will have a PhD in Industrial Organizational Psychology, 5+ years of private sector experience, and expertise in psychometrics, assessment design, and skills taxonomy development.

Account Manager - Semiconductor Industry - EDA - m/f/d

Company: Siemens Digital Industries Software

Location: Gavarr, Armenia / Remote

Posted Jan 22, 2025

Siemens EDA is seeking a motivated Account Manager to drive sales of their software, services, and hardware across the Netherlands, Germany, and eastern Europe. The role involves managing customer relationships, identifying key projects and decision-makers, and formulating solutions to meet customer requirements. The ideal candidate should have a Bachelor's degree in electrical engineering, substantial account management experience, and a strong understanding of the semiconductor industry. Proficiency in Microsoft Office and excellent communication skills are required. Siemens Software offers flexibility, competitive benefits, and a diverse, inclusive work environment.

Staff Storage Engineer

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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