Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior People Technology Analyst - Workday

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Workday configuration expert to join their People Technology & Operations team. The role involves leading Core HCM and Advanced Compensation Workday configuration, building and enhancing business processes, and cross-functional collaboration with HR and business stakeholders. The ideal candidate should have 5+ years of experience in fast-growing, global companies, 4+ years in Workday configuration, and 2+ years in Advanced Compensation. They should be comfortable acting as an internal consultant, driving efficiency, and solving complex business challenges. Samsara offers a competitive total compensation package, flexible working model, and a commitment to diversity and inclusion.

AI, Senior Product Designer II

Company: HubSpot

Location: Remote

Posted Jan 22, 2025

HubSpot's AI team is rapidly growing, focusing on designing AI-first experiences that are intuitive and valuable. They emphasize collaboration, curiosity, and craft, learning AI in real-time as the field evolves. The team is involved in exciting projects like CoPilot, an AI-powered conversational interface, and the development of an agent platform. HubSpot values transparency, diversity, and inclusivity, offering competitive compensation and benefits. The company culture is highly regarded, with HubSpot named the #2 Best Place to Work on Glassdoor in 2022.

Senior Business Architect

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 22, 2025

Liberty Mutual is seeking a Senior Business Architect with business architecture experience required and Property & Casualty insurance experience preferred. The role involves interpreting and contextualizing strategy for operational needs, developing business capability maps, and driving rationalization for systems & applications. The successful candidate will work closely with senior leadership, influence roadmaps, and provide thought leadership. They will also manage a portfolio of projects, collaborate with technology teams, and make recommendations on technology roadmaps and investment allocations. Qualifications include excellent strategic, analytical, and problem-solving skills, knowledge of agile methodologies, and experience with technology portfolio management and governance.

Project Manager, Calls Program & Agency Ops

Company: EverQuote

Location: Remote

Posted Jan 22, 2025

EverQuote is seeking a Project Manager with strong organizational skills and cross-functional project management experience. The ideal candidate will thrive in a fast-paced environment, managing multiple projects simultaneously. They should have a desire to revolutionize insurance shopping, strong analytical skills, and proficiency in G-Suite products. EverQuote, the largest online marketplace for insurance shopping in the US, values diversity and inclusivity, and is committed to building an equitable workplace.

Environmental Compliance Program Manager

Company: Meta

Location: Remote

Posted Jan 22, 2025

Meta, a global technology company known for platforms like Facebook, Instagram, and Messenger, is seeking an Environmental Compliance Program Manager for its North American data centers. The role involves leading environmental compliance across all stages of data center operations, from construction to ongoing management. Key responsibilities include managing air permits, biological and cultural resources, stormwater management, spill prevention, and brownfield agreements. The ideal candidate should have a Bachelor's degree in environmental science, engineering, or a related field, along with 5+ years of experience in environmental regulations and compliance programs. Strong communication, organizational, and program management skills are essential. The role requires travel up to 30% and offers a competitive salary with bonuses, equity, and benefits.

Senior Accountant

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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