Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Field Event Marketing Manager - Public Sector - (Boston, MA)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced marketing professional for a top-notch team. The role involves planning, executing, and measuring events and programs for the Public Sector business, targeting Education and Government audiences. The ideal candidate should have 8+ years of relevant experience, strong project management skills, and the ability to work cross-functionally. The position offers the opportunity to impact industries crucial to our global economy, with a focus on safety, efficiency, and sustainability. Samsara values career development, encouraging rapid growth in a hyper-growth environment.

Account Manager (m/w/d) Life sciences research consumables and instruments

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with an annual revenue of approximately $40 billion, is seeking a sales professional for its Bioscience Division. The role involves selling life sciences research consumables and instruments to the academic market, maintaining and developing customer relationships, and achieving sales targets. The position is home office based, primarily serving accounts in Hamburg and the north of Germany. Key requirements include a relevant degree, sales experience in the Life Sciences Market, analytical skills, and proficiency in English and German. The company offers a forward-thinking environment, excellent career prospects, and a positive company culture.

Regional Sales Manager - Public Sector VIC (Remote, AUS)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking an experienced Regional Sales Manager for the Public Sector business in VIC. The role involves prospecting, developing relationships with partners and resellers, and presenting security solutions to senior and C-level audiences. The ideal candidate should have a proven track record in selling high-tech products to mid-large enterprises, particularly in the Public Sector or Education sector. They must be able to network at C-level, provide accurate forecasting, and articulate the company's value proposition. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Senior Sales Manager - Manufacturing Software (remote)

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

This job involves developing sales opportunities within an assigned area, managing the sales process, and meeting time deadlines to reach sales targets. The role requires significant experience in direct sales, particularly in selling industrial software in a manufacturing environment. Key responsibilities include driving key activities, establishing a deep understanding of customer needs, and growing the sales pipeline. The ideal candidate should be a high target achiever with fluency in English and another European language, and domain expertise in the Food & Beverage, Consumer Product Goods, Automotive, or discrete manufacturing industries.

Sr Staff Enterprise Application Engineer

Company: GE Aerospace

Location: Delaware, OH / Remote

Posted Jan 22, 2025

Analysts, and Senior Analysts, Falcon Complete - Flexible Language Requirements (Remote, JPN)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, is seeking motivated, self-driven Cyber Security analysts. The company offers a mission-driven environment with opportunities for skill development and growth. The role involves incident handling, malware analysis, process improvement, and communication of findings to customers. Candidates should have experience in incident response, computer forensics, systems administration, network forensics, and malware analysis. Strong project management skills and the ability to foster a positive work environment are also required. The position is remote within Japan, with flexible shifts spanning Wednesday to Saturday or Sunday to Wednesday for a 40-hour work week.

Hospital Specialist Representative - Victoria East

Company: Pfizer

Location: Melbourne, Australia / Remote

Posted Jan 22, 2025

Academic Key Accounts Manager - Service Plans

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific, a global leader in serving science, is seeking an individual contributor for an individual contributor role accountable for ensuring profitable growth in new and existing Academic Accounts. The role involves developing and implementing account management strategies, fostering relationships at the executive level, and uncovering new business development strategies. The position requires a self-starter with a 'road-warrior/hunter' mentality, strong motivation, and accountability to achieve sales targets. The salary range for this position based in Texas is $77,400.00-$127,700.00, with potential for a variable annual bonus. The company offers a comprehensive Total Rewards package including medical, dental, and vision plans, employee assistance programs, retirement savings programs, and more.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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