Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

电气工程实习生

Company: GE Vernova

Location: Shanghai, China / Remote

Posted Jan 22, 2025

The Electrical Engineering Intern will primarily support the Generator & Electrical Systems (GES) team in designing Gas Turbine Combine Cycle plants, specifying electrical equipment, and resolving technical issues. Key responsibilities include defining electrical equipment, writing purchase order specifications, following up with sourcing, suppliers, or customers, reviewing engineering services, ensuring project design basis is met, and checking GE equipment compliance with customer specifications and local regulations. The role requires a postgraduate student in Engineering with knowledge in Electric Machinery, Electric Apparatus, and Power Electronics. Fluency in English and strong communication and organizational skills are essential. The position offers significant growth opportunities and technical leadership roles based on performance.

Electro-Mechanical Test Specialist

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

GE Vernova, part of GE, is seeking an Electro-Mechanical Test Specialist to provide critical on-site support to power generation customers globally. The role involves setting up test apparatus, analyzing test results, and installing/servicing generator health monitoring equipment. The ideal candidate will have an Associate's Degree in Applied Science, 2 years of field service experience, and knowledge of Gas/Steam Turbine and Generator. They should be an aggressive self-starter, able to work independently, and have strong communication skills. The company offers competitive compensation, benefits, and opportunities for professional development.

Bus Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Commission Specialist

Company: Compass

Location: Remote

Posted Jan 22, 2025

Compass, a real estate company founded in 2012, is seeking a Commission Specialist for a hybrid role in Charlotte or Raleigh. The role involves processing commissions, ensuring accuracy, and collaborating with various teams. The ideal candidate should have a BA/BS degree, 3+ years of experience in accounting or payroll, and strong communication skills. Compass offers competitive benefits, incentive programs, and a supportive, diverse culture.

Lead Cold Section Engineer - Fleet Engineering

Company: GE Vernova

Location: Greenville, SC / Remote

Posted Jan 22, 2025

GE Vernova's Gas Power business is seeking a Lead Cold Section Engineer to deliver optimal solutions for their customers. The role involves technical ownership of HA, F, and other gas turbine technologies, with a focus on SAFER cases, root cause analysis (RCA) milestones, ER subcases, and services Non-conformance reports (NCRs). The engineer will perform hand calculations, detailed analyses, and own select corrective/preventative actions (CAPA) redesigns. They will also lead fleet leader inspections, champion Lean and continuous improvement, and maintain strong relationships with Gas Turbine Engineering (GTE) teams. The ideal candidate will have a Master's or Bachelor's degree in engineering, 6+ years of Gas Turbine engineering experience, and proficiency with ANSYS, NX, and other analytical tools.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Sr Manager, Software Sales Specialists

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job posting is for a remote leadership role within the Chromatography and Mass Spectrometry Division of Thermo Fisher Scientific. The successful candidate will mentor a team of product sales specialists, drive commercial sales of enterprise software, and encourage the broader commercial organization. The role requires a Bachelor's degree or higher in a scientific or IT field, 7+ years of experience in selling scientific software, and industry experience within laboratory environments. The ideal candidate should be an authentic leader, confident communicator, and have a strong understanding of business and commercial competence.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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