Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Reinsurance Accountant

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 22, 2025

Liberty Mutual is seeking an experienced accountant or finance professional for a role involving overseeing book close cycles, performing complex accounting activities, and leading process improvement efforts. The position requires a Bachelor's degree in Accounting or Finance, at least 3 years of relevant experience, and proficiency in Excel and Microsoft Word. The company offers comprehensive benefits, a supportive work environment, and opportunities for career growth. The role involves working in the office twice a week if within a 50-mile radius of Boston, MA, Columbus, OH, Seattle, WA, Portsmouth, NH, or Plano, TX offices, with potential for remote work.

Head of C-Suite Marketing & Engagement

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a marketing professional to lead strategic CXO initiatives, targeting Fortune 500 executives. Key responsibilities include designing targeted marketing strategies, developing personalized content, and orchestrating multi-channel campaigns. The ideal candidate should have 12+ years of B2B marketing experience, with a focus on executive-level marketing, and a strong understanding of enterprise digital transformation and IT strategy.

Enterprise Account Executive (Southern California)

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is seeking an Enterprise Account Executive to sell their security solutions to organizations with over 3,000 mailboxes within a defined territory. The ideal candidate should have a hunter mentality, passion for cybersecurity, and proven team-selling experience. Key responsibilities include exceeding new annual recurring revenue quota, prospecting for new opportunities, managing the entire sales cycle, collaborating with Customer Success, and driving engagement across key decision-makers. The role requires 4+ years of direct sales experience, 2+ years in cybersecurity, and a proven track record of exceeding sales quotas. Top performers with a hunter mentality, strong qualifying skills, and ability to present value-based solutions are preferred.

Events Marketing

Company: Tradeweb

Location: Remote

Posted Jan 22, 2025

ICD, a trusted provider of investment technology and part of Tradeweb, offers tools for organizations to research, trade, analyze, and report on investments. With ICD Portal, over 500 organizations in 45+ countries manage liquidity. ICD Portfolio Analytics uses AI to manage risk across investment portfolios. The company fosters a creative, collaborative culture, prioritizing client needs. The role involves event management, brand advocacy, and budget management. Qualifications include 3+ years of event planning, strong project management skills, and experience with marketing automation. Benefits include competitive health insurance, flexible spending accounts, and a 401(k) plan.

Operational Risk Senior Analyst

Company: OppFi

Location: Remote

Posted Jan 22, 2025

OppFi is a mission-driven specialty finance platform that provides credit access to everyday Americans. The company values customer service, transparency, responsible lending, and financial inclusion. They are seeking an Operational Risk professional with a robust understanding of their business and related regulations, technical acumen, and strong analytical skills. The role involves executing strategies for risk management, conducting root cause analysis, and developing reporting and trend analytics. The company offers a competitive compensation package, flexible remote environment, and various benefits.

Software Engineer Sr

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Senior Software Engineer with 3-5 years of web application development experience using Java and web technologies. The role involves developing and implementing E-Business initiatives, translating business needs into technical solutions, and maintaining E-Commerce systems. Key skills include experience with Spring Boot, JavaScript (Vue 2 or 3), Git, Docker, Kubernetes, and AWS services. The candidate should also have strong communication skills and problem-solving abilities, with experience in Agile development environments and tools like Jira. The position offers the opportunity to work on sophisticated web applications, participate in production deployment, and contribute to the company's mission of making the world healthier, cleaner, and safer.

Solar Appointment Setter

Company: Sunrun

Location: Remote

Posted Jan 22, 2025

Field Marketing Manager

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 22, 2025

Sales Executive UK

Company: GoCanvas

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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