Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Indirect Sourcing Intern

Company: GE Vernova

Location: Quảng Ngãi, Vietnam / Remote

Posted Jan 22, 2025

The job description outlines a Sourcing Intern role focusing on supplier fulfillment and payment follow-ups. The intern will support various repair shops globally, including Vietnam and Singapore. Key responsibilities include tracking supplier delivery plans, recording delivery statuses, and following up on any risks. The intern will also work on supplier payment issues, collaborating with the sourcing and AP teams to resolve problems. Additionally, the role involves learning and working with ERP tools, organizing supplier documents, and gaining knowledge in sourcing projects. The ideal candidate should have a Bachelor's Degree in Sourcing, Logistics, or Import/Export, advanced English skills, and experience in sourcing projects.

Hub Manager- (Location Variable)

Company: Landing

Location: Remote

Posted Jan 22, 2025

RolenbspLanding is seeking a Hub Manager to lead a team of Area General Managers, ensuring exceptional cleaning and installation performance, and superior member experience. The role involves driving operational excellence, customer satisfaction, and market performance. The ideal candidate should have 3+ years of management experience, strong leadership skills, and a passion for delivering an exceptional customer experience. Benefits include a competitive salary, performance bonuses, comprehensive benefits, financial security, generous PTO, career growth opportunities, and travel perks.

Inside Sales Representative - Angie's List (Kansas)

Company: HomeAdvisor

Location: Remote

Posted Jan 22, 2025

Angie's List, a trusted platform for homeowners to find reliable service professionals, is hiring remote Inside Sales Representatives, or Sales Solutions Consultants. The role involves outreach to service providers, overcoming objections, and negotiating customized advertising campaigns. The company offers a competitive compensation package including a base salary, uncapped commission, and benefits such as health insurance, retirement plan, and generous PTO. Candidates should have strong communication skills, sales experience, and the ability to work independently.

Manager of Loyalty Marketing

Company: Care Access

Location: Remote

Posted Jan 22, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical trials for patient benefit. The Manager of Loyalty Marketing will develop and execute strategies to drive patient loyalty, engagement, and retention. Key responsibilities include managing a loyalty program, creating personalized marketing strategies, and overseeing communication channels. The ideal candidate should have a Bachelor's degree in Marketing or a related field, 5+ years of experience in loyalty marketing, and proficiency in CRM platforms and loyalty program tools.

Data Science Lead

Company: Pilotly

Location: Los Angeles, CA / Remote

Posted Jan 22, 2025

Senior Digital Project Manager

Company: Fors Marsh

Location: Remote

Posted Jan 22, 2025

The Senior Digital Project Manager is a crucial role responsible for managing and producing marketing and communications campaigns across various platforms, with a focus on web-based products. They lead the development of web-based products and associated assets, and often lead the production of other campaign-related deliverables. They work closely with internal teams to deliver innovative solutions and ensure client service excellence. The role requires deep technical knowledge, understanding of the digital development lifecycle, and commitment to project management principles. The ideal candidate should have a Bachelor's degree or equivalent experience in web development, UX, digital marketing, or a related field, with 5+ years of web project management experience. They should have a proven track record of producing a wide range of digital products, experience in developing project documentation, and understanding of UX principles and programming platforms. The role offers competitive benefits, remote work opportunities, and a company culture that values balance and provides generous leave and retirement contributions.

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Milan, Italy / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate should have at least 8 years of consulting experience, with a focus on enterprise architecture and technical roadmaps. They must possess deep expertise in field service management, customer service workflows, and relevant industry domains. The role requires proficiency in ServiceNow technologies and capabilities, and mandatory certifications within the first year. ServiceNow is an equal opportunity employer, committed to creating an accessible and inclusive experience for all candidates.

Software Engineer

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Design Lead

Company: Rescale

Location: Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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