Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Software Engineering Manager, Test Tooling & Frameworks

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is seeking a Manager, Software Engineering to join their Cloud Systems Engineering team. The role involves leading a team of software engineers, enhancing engineering productivity, and mentoring junior and senior engineers. The ideal candidate should have 4+ years of hands-on technical leadership, 6+ years of software engineering experience, preferably in the test space, and experience in developing automated internal tools.

Staff Accountant, Platform Operations

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a highly motivated Staff Accountant for their Platform Operations Accounting team. The role involves preparing journal entries, reconciliations, and ensuring compliance with internal controls. The ideal candidate should have 3 years of experience in public accounting or fintech, a BA/BS in Accounting, and knowledge of payment systems and blockchain technology. They should possess strong analytical skills, business partnering abilities, and a desire to work in a dynamic environment. The role offers the opportunity to make a meaningful impact on a high-growth technology company.

Account Executive - Lehi

Company: ReCharge Payments

Location: Lehi, UT / Remote

Posted Jan 22, 2025

Recharge, the leading subscription platform, is seeking an Account Executive to drive growth by identifying, targeting, and closing new business. The role involves conducting market research, managing the full sales cycle, and providing product demonstrations. The ideal candidate should have 2+ years of inside technology sales experience, strong communication skills, and proficiency in Salesforce and Outreach.io. Recharge offers competitive compensation, benefits, and a remote-first culture.

Software Engineering Managers

Company: TransUnion

Location: Remote

Posted Jan 22, 2025

The job posting is for a Software Engineering Manager position based in Chicago, IL, with potential for various U.S. work sites. The role involves managing a team to lead client-focused product development, overseeing software design, architecture, and development. Key responsibilities include conducting code reviews, planning product development roadmaps, and responding to client needs. The ideal candidate should have a Master's degree in Computer Science or related field, along with relevant experience. Required skills include proficiency in Google Cloud Platform, Data Engineering, Big data Architecture, SQL, Python, and more. Telecommuting is permitted.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Student Talent Network

Company: Ellevest

Location: Remote

Posted Jan 22, 2025

Ellevest, a company committed to empowering women financially, is expanding and seeking new talent. They invite interested candidates to join their Student Talent Network for potential job and internship opportunities. Sharing a resume and additional information is encouraged. Ellevest values diversity and equality, and occasionally updates network members on their hiring needs. They also offer newsletters, Instagram, and LinkedIn for those interested in their work.

Software Engineer, Product

Company: Meta

Location: Remote

Posted Jan 22, 2025

Meta, the company behind popular platforms like Facebook, Messenger, Instagram, and WhatsApp, is seeking experienced full-stack Software Engineers. The role involves full stack web/mobile application development, creating consumer products, working with internal programming language Hack, and collaborating with PM and design teams. The ideal candidate should have 6+ years of programming experience, expertise in scripting languages, and a track record of setting technical direction and driving cross-functional partnerships. Meta offers competitive compensation, benefits, and the opportunity to shape the future of social technology.

Engineering Manager, Cloud Fundamentals

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is looking for an Engineering Manager, Cloud Fundamentals to join their team and revolutionize the construction industry by developing a flexible, scalable cloud infrastructure and platforms. The role involves managing a team, driving excellence in product quality, and partnering with customers and leadership to plan and prioritize roadmap development.

Specialist, Software Engineer - Integration Adapter IIB / WMB

Company: Nationwide Insurance

Location: Remote

Posted Jan 22, 2025

Nationwide's Information Technology team is seeking a proven developer for a Specialist IT Application Developer role, specializing in the Integration Adapter space. The ideal candidate should have experience with IBM Integration Bus V10, WebSphere Messaging Queue V8, and Service Oriented Architecture. They will be responsible for tasks such as MQ Configuration, Broker Configuration and Database, and Technical Skills like design, implementation, and deployment of applications. Nationwide offers an agile work environment and a collaborative culture focused on delivering outstanding technology solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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