Customer Service Jobs in USA
485,712 open positions · Updated daily
Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
Senior Customer Success Manager
Company: UpGuard
Location: USA
Posted Feb 02, 2025
UpGuard is hiring a Senior Customer Success Manager to proactively engage with their largest and most valuable customers, driving continuous value and maximizing the use of UpGuard's cyber risk management solutions. The role involves onboarding strategic customers, providing resources, and translating customer requirements into tailored solutions. The ideal candidate should have 4+ years of experience in customer success and account management, a proven track record of driving customer success, and an understanding of cyber risk management frameworks.
Product Marketing Manager
Company: Athennian
Location: USA
Posted Feb 02, 2025
Athennian, a SaaS company, is seeking an experienced Product Marketing Manager. The role involves developing go-to-market strategies, shaping product positioning, conducting market research, creating enablement materials, overseeing content creation, monitoring performance, collaborating cross-functionally, and requiring 5+ years of product marketing experience in a SaaS technology company. The company values ambitious, result-driven individuals in a fast-paced startup environment with a focus on outcome-driven, wide responsibility, learning mindset, and strategic speed. Benefits include competitive perks, remote work options, and a culture of transparency.
Technical Account Manager - Financial Institution Partnerships
Company: Plaid
Location: USA
Posted Feb 02, 2025
Plaid, a fintech company founded in 2013, aims to unlock financial freedom for everyone. With offices in San Francisco, New York, Washington DC, London, and Amsterdam, Plaid powers tools used by millions for a healthier financial life. The Data Partnerships team enables financial institutions to share data securely and reliably. The Strategic Segment within this team manages relationships with largest financial institution partners. The role involves leading technical strategy, managing external relationships, and driving integration roadmap. Qualifications include 6+ years of experience in client-facing or technology-focused roles, excellent project management, and deep understanding of APIs, databases, and system infrastructures.
Senior Director - Product and Portfolio Marketing
Company: Conga
Location: USA
Posted Feb 02, 2025
Conga, a leader in the Revenue Lifecycle Management market, is seeking a Senior Director of Product and Portfolio Marketing. This high-visibility role involves shaping Conga's go-to-market strategy, driving product launches, enabling products and features, ensuring cross-functional alignment, and managing a win-loss insights program. The ideal candidate is a strategic, results-driven product marketing leader with 5-10 years of experience, including at least 3 years in a leadership role. They should have a proven track record in managing product launches, strong relationship-building skills, excellent project management abilities, and exceptional communication skills.
Senior Product Marketing Manager
Company: Alma
Location: USA
Posted Feb 02, 2025
Alma is seeking a Senior Product Marketing Manager to lead product marketing efforts for their community platform. The role involves developing strategies, managing a team, and collaborating with cross-functional teams. The ideal candidate has 35 years of experience in product marketing, preferably in healthcare or B2B2C contexts, and demonstrates strategic thinking, excellent communication skills, and proficiency in data-driven decision making. Alma offers competitive benefits including health insurance, 401K, wellness stipends, flexible PTO, and comprehensive parental leave plans.
Senior Customer Success Manager, Mid-Market
Company: Muck Rack
Location: USA
Posted Feb 02, 2025
The job posting is for a Sr Customer Success Manager role at Muck Racks, focusing on driving growth and securing renewals within the midmarket customer segment. The role involves serving as a primary contact for a portion of Muck Racks' midmarket segment, achieving revenue goals, meeting with customers to provide product expertise, overseeing the customer lifecycle, managing customer feedback, sourcing new contacts, negotiating contracts, and building a network in the PR industry. Success is measured by Customer Health SuccessScores, quarterly Net and Gross revenue goals, and Customer Success KPIs. The ideal candidate has 5+ years in Customer Success or Account Management within a B2B SaaS environment, expertise in overseeing the entire customer lifecycle, background in contract management and negotiation, strong communication skills, ability to leverage data, flexibility, and strong decision-making abilities. The interview process includes a 30-minute Talent Team interview, a 1-hour Zoom interview with the hiring manager, a skills assessment, peer interviews, and final calls with executive team members. The base salary is $85,000 with $105,000+ in OTE, with a geoneutral approach to compensation within the US.
Principal Software Engineer
Company: ScienceLogic
Location: USA
Posted Feb 02, 2025
ScienceLogic is seeking a senior software engineer with strong security-first engineering practices to develop core platform security features and influence product feature prioritization. The role involves continuously delivering platform security capabilities, serving as a secure development leader, collaborating with engineering and security teams, and cultivating a security-first culture. The ideal candidate should have a BS in Computer Science or equivalent, 5+ years of software engineering experience, solid security experience, and knowledge in various technologies. Benefits include a remote-first culture, comprehensive health plans, 401k, flexible PTO, volunteer time off, and more.
Backend Developer
Company: 1Password
Location: USA
Posted Feb 02, 2025
1Password is seeking an Intermediate Backend Developer for their Developer Experience team. The role involves delivering and maintaining production software systems, collaborating with cross-functional teams, mentoring junior team members, and participating in planning. The company offers competitive benefits, including health and wellbeing programs, growth opportunities, flexibility, and a commitment to diversity and inclusion. The annual base salary ranges from $121,000 to $163,000 USD for USA-based roles and $109,000 to $147,000 CAD for Canadian-based roles.
Product Manager - Partner Enablement
Company: Pax8
Location: USA
Posted Feb 02, 2025
The Product Manager Partner Enablement role at Pax8 involves overseeing partner enablement product areas, gathering and prioritizing requirements from cross-functional stakeholders, driving product development, and managing projects throughout the product development lifecycle. Essential responsibilities include identifying and documenting requirements, collaborating with internal teams, communicating requirements, monitoring deliverables, and partnering with other teams. Ideal candidates have at least two years of relevant experience, strong project management skills, analytical abilities, and excellent communication skills. The compensation range is $97,000 to $120,000 or more, depending on experience.
Real Specialist
Company: Finalsite
Location: USA
Posted Feb 02, 2025
Finalsite, a leading website communications, enrollment, and marketing platform for schools worldwide, is seeking a Renewal Specialist. The role involves managing renewal contracts, maintaining client relationships, and ensuring 100% on-time renewal rates. The ideal candidate should have a Bachelor's degree, 3-5 years of experience in account management, and strong communication, analytical, and problem-solving skills. Proficiency in Microsoft Office, CRM software, and negotiation skills are required. Finalsite offers 100% remote employment opportunities, but residency in the US is mandatory.
Content Strategist
Company: Alma
Location: USA
Posted Feb 02, 2025
Alma is seeking a Content Strategist with extensive experience in a complex technical field to join their Customer Experience team. The role involves translating complex healthcare concepts into accessible content, crafting messaging strategies, and using data to develop scalable content strategies. The ideal candidate will have expertise in presenting technical subject matter in an engaging voice, solid project management skills, and the ability to manage multiple content projects. Benefits include remote work, health insurance, 401K, wellness stipends, flexible PTO, and comprehensive parental leave plans.
Senior Risk Strategist - Onboarding Experience
Company: Mercury
Location: USA
Posted Feb 02, 2025
Mercury, a financial technology company, is seeking a Senior Risk Strategist to lead and optimize the user experience within their risk onboarding program. The role involves monitoring, analyzing, and improving the onboarding journey, balancing customer experience with compliance standards. The ideal candidate should have 6+ years of experience in an analytical role, strong proficiency in SQL and data visualization tools, and a curiosity-driven mindset with a track record of building scalable solutions. The total rewards package includes a competitive base salary, equity, stock options, and benefits.