Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Growth Analyst - Marketing Campaigns

Company: Scribd

Location: USA

Posted Jan 25, 2025

Scribd is seeking a Senior Growth Analyst to join their business strategy and analytics team. The role involves collaborating with growth, product marketing, and creative teams to establish measurement frameworks, analyze and refine multichannel marketing strategies, and provide actionable insights to stakeholders. The ideal candidate should have 3+ years of experience in growth analytics, expertise in data analysis and visualization tools, and strong communication skills. Scribd offers a competitive salary range, comprehensive benefits, and a flexible work environment.

Product Manager - FigJam

Company: Figma

Location: USA

Posted Jan 25, 2025

Figma is seeking an experienced Product Manager to lead the vision, strategy, and execution for FigJam, an online whiteboard tool for team collaboration. The role involves guiding the product development lifecycle, collaborating with cross-functional teams, conducting market research, and building innovative workflows. The ideal candidate has 4+ years of experience as a full-time Product Manager, experience working with designers or creative professionals, and a track record of shipping high-quality software products. Figma values continuous learning and growth, encouraging applicants who are excited to develop their skills.

Head of Global Agency Development

Company: StackAdapt

Location: USA

Posted Jan 25, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is hiring a Head of Agency Partnerships. The ideal candidate will be a dynamic leader with extensive experience in media and ad tech, fostering high-performing partnerships across agencies. They will serve as a trusted advisor to global agency partners, drive thought leadership, and enhance revenue streams. The role involves building a new Global Agency Development team, collaborating cross-functionally, and representing StackAdapt at industry events. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive culture.

Product Support Specialist - API

Company: Pinterest

Location: USA

Posted Jan 25, 2025

The PinTech team at Pinterest is seeking a Product Specialist to support advertisers, advocate for new API features, and improve user experience. The role involves troubleshooting technical products, working with SQL and Python, and collaborating with cross-functional teams. The ideal candidate should have experience in online advertising, API integration, and data analysis. The position requires in-office collaboration 12 times a quarter and is not eligible for relocation assistance.

Principal Engineer - Automation & Connectivity

Company: Workiva

Location: USA

Posted Jan 25, 2025

Workiva is seeking a Principal Software Engineer for the Automation and Connectivity Pillar. The role involves leading engineering teams to develop platform capabilities, mentoring talented engineers, and driving technological excellence. The ideal candidate will have strategic technical leadership, system design and architecture skills, collaboration and stakeholder engagement abilities, hands-on technical contribution, mentoring and coaching experience, and a focus on continuous improvement and innovation. Required qualifications include a Bachelor's degree in Computer Science, Software Engineering, or a related field, and 8+ years of software development experience, including 3+ years in a senior or leadership role. The position offers a competitive salary range, a discretionary bonus, restricted stock units, a 401k match, and comprehensive employee benefits.

Client Experience & Onboarding Specialist

Company: The Motley Fool

Location: USA

Posted Jan 25, 2025

The Motley Fool, a purpose-driven financial information and services firm, is seeking licensed, financially savvy individuals to manage clients' nest eggs and provide personalized advice. The role involves opening new accounts, servicing existing clients, answering questions, maintaining meticulous notes, liaising with custodians, and holding client appointments. The ideal candidate should have a Series 65 or equivalent license, strong listening and problem-solving skills, patience, adaptability, and excellent communication skills. Familiarity with The Motley Fool's investment newsletter services and prior experience in administration, sales, or customer service are plusses. The company offers a flexible remote work environment, generous parental leave, stock investment opportunities, and comprehensive compensation packages.

Demand Gen Account Executive

Company: NimbleRx

Location: USA

Posted Jan 25, 2025

Nimble is a healthtech company aiming to revolutionize healthcare by simplifying access, understanding, and management. They are building the largest and most loved pharmacy business globally, driven by technology and focused on enhancing patient and pharmacist experiences. The company fosters a collaborative culture, tackling challenges head-on and growing rapidly. As a Demand Gen Account Executive, you'll identify potential healthcare organizations, qualify leads, and utilize inbound and outbound strategies to generate meetings for the sales team. Nimble offers a high-growth, mission-driven environment with opportunities for career development, a comprehensive benefits package, and a commitment to diversity, inclusion, and belonging.

UI Designer

Company: Databento

Location: USA

Posted Jan 25, 2025

Databento is a next-generation market data provider that offers a pay-for-use model, serving large finance institutions and startups alike. The company, founded by former data users from top firms, provides comprehensive benefits and accommodates remote work globally. As a UI Designer, you'll collaborate with product and engineering teams to design and improve core product features and growth strategies. Databento emphasizes product-led growth, targeting a developer-centric user base with an enterprise-grade, consumer-friendly product. The company values designers who can influence product design culture and contribute to improving design processes.

Senior UX Copywriter

Company: Scribd

Location: USA

Posted Jan 25, 2025

Scribd is seeking an experienced UX writer for a part-time contract role, with potential for full-time. The role involves crafting compelling copy for three brands, collaborating with cross-functional teams, and continuously improving based on feedback and metrics. The ideal candidate has 5+ years of UX writing experience, strong collaboration skills, and a customer-centric mindset. Scribd offers flexibility, impact, growth opportunities, and a supportive culture.

Director of Growth

Company: Marian

Location: USA

Posted Jan 25, 2025

Marian is a woman-owned, remote-first startup seeking a highly creative, organized, and motivated Director of Growth. The role involves developing and executing a comprehensive marketing strategy, building a high-performing marketing team, conducting market research, and driving growth through various marketing channels. The ideal candidate should have proven experience in a marketing role, preferably in a startup or high-growth environment, and possess strong leadership, communication, and digital marketing skills. The company offers a competitive compensation package, equity options, and a collaborative work environment.

Mathematics Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Jan 25, 2025

Chamberlain University, a 130-year-old institution, offers diverse healthcare programs through its College of Nursing and College of Health Professions. The University emphasizes service excellence and care, known as Chamberlain Care®, to foster a thriving environment for colleagues and students. The job description seeks experienced industry professionals to teach undergraduate and graduate students in various fields, with a focus on MATH105 and MATH225 courses. The ideal candidate should possess a Masters Degree in the subject area, prior teaching experience, and excellent communication and motivational skills.

Senior Customer Success Engineer

Company: Apollo

Location: USA

Posted Jan 25, 2025

Apollo is seeking a Senior Customer Success Engineer to join their Enterprise Solutions team. The role involves building deep relationships with high-revenue, high-potential accounts, guiding them through complex challenges, and celebrating their successes. The ideal candidate should have 7+ years of experience in a technical customer-facing role, a strong understanding of software development and APIs, and proven experience managing high-value accounts. The position is fully remote and open to candidates based in the US or Canada, with work hours aligned to PST or MST time zones. Apollo offers competitive compensation, equity, and benefits, including medical plans and vision benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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