Customer Service Jobs in USA
485,712 open positions · Updated daily
Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
Campaign Solutions Manager - Security
Company: Pax8
Location: USA
Posted Jan 20, 2025
The Campaign Solutions Marketing Manager is a crucial role in the Americas marketing team, responsible for developing and executing GTM strategies for Pax8 Security solutions. This data-driven marketer advises on marketing strategy, supports a full security stack, and drives growth through new acquisition, cross-sell, upsell, and retention. The role requires strong cross-functional leadership, communication skills, and the ability to thrive in an agile environment. Ideal candidates have 46+ years of B2B marketing experience, proven experience in Campaign Solutions or Campaign Management, and expertise in managing multiple projects in a cross-functional work environment.
Moderator - Social Media
Company: hims & hers
Location: USA
Posted Jan 20, 2025
Hims & Hers is seeking a detail-oriented Social Media Moderator to join their Content Team. The role involves monitoring and moderating comments and messages across social media platforms, engaging with the audience, and collaborating with marketing and customer support teams. The ideal candidate should have 13 years of experience in social media moderation, community management, or customer service, strong communication skills, and a proactive approach to problem-solving. Benefits include competitive salary, unlimited PTO, comprehensive health benefits, and employee discounts.
Revenue Assurance Analytics Senior Analyst
Company: Reddit
Location: USA
Posted Jan 20, 2025
Reddit is looking for a Senior Analyst with 3-5 years of experience in risk analytics, data analytics, audit analytics, or a related field. The role involves building and implementing monitoring and assurance processes, performing auction logic validation, analyzing ads platform data, designing automation for independent assurance analytics, and overseeing controls testing. The ideal candidate is a collaborative, proactive problem-solver with strong communication skills, able to work under pressure, and comfortable in a fast-paced dynamic environment. Preferred skills include experience with digital advertising platform technology companies, auditing microservices, and relevant certifications. Benefits include comprehensive healthcare, 401k match, family planning support, mental health benefits, flexible vacation, generous paid parental leave, and paid volunteer time off.
Data Scientist - Finance
Company: Figma
Location: USA
Posted Jan 20, 2025
Figma is expanding its team with passionate individuals dedicated to making design accessible. The Finance Data Science team focuses on solving critical business issues, reporting on company performance, and forecasting growth. The ideal candidate should have 5+ years of relevant experience, proficiency in SQL and Python, and knowledge of statistical methods. Figma values continuous learning and development.
Account Manager, Mid-Market
Company: Superhuman
Location: USA
Posted Jan 20, 2025
Superhuman is a company that aims to revolutionize email communication and productivity. They offer the fastest email experience in the world, with customers reporting twice as fast inbox clearance and many achieving inbox zero for the first time in years. Superhuman is not just about email; they plan to expand into calendars, notes, contacts, and tasks, aiming to build the productivity platform of the future. The company values building products that people love, incorporating fun, play, magic, and joy into their experiences. They are looking for an Account Manager to drive revenue growth, create strategic account plans, and exceed sales quotas. The ideal candidate should have 1+ years of experience as an account manager in a SaaS organization, excellent communication skills, a growth mindset, and a bias towards action.
Senior Product Marketing Manager - Application Security & Compliance
Company: GitLab
Location: USA
Posted Jan 20, 2025
The role of a Senior Product Marketing Manager for Application Security & Compliance at GitLab involves working closely with various teams to grow the company's footprint, focusing on organizations with strict regulatory and compliance requirements. The individual will be a key contributor to the Product Marketing Team, driving the pitch, revenue plays, proof points, and go-to-market plan for this critical customer segment. They will act as a subject matter expert on all things compliance-related, working closely with Platform PMMs and other subject matter experts. Key responsibilities include delivering pitch messaging, positioning, and content; conducting research on customer pain points, market trends, and competitive alternatives; coaching demand gen and revenue plays; owning the proof, voice of the customer, and voice of the industry; driving the go-to-market strategy; and developing customer segmentation, buyer personas, and target audiences. The ideal candidate will have 5+ years of Product Marketing experience in B2B SaaS with a focus on Compliance, Security, or related domains, a proven track record of developing and executing go-to-market strategies for technical products, strong ability to simplify complex technical concepts, experience working with key personas, exceptional written and verbal communication skills, and familiarity with compliance frameworks.
Product Manager - Core UI
Company: Lattice
Location: USA
Posted Jan 20, 2025
Lattice is a talent management platform that offers various features for employee development, growth, and engagement. The company is seeking a product manager with 5+ years of experience, strong design taste, and a proven track record in developing products with best-in-class customer experiences. The role involves leading platform-wide initiatives, working cross-functionally, and delivering feature enhancements. The estimated annual salary is between $145,000 and $181,500, with additional benefits including medical, dental, vision insurance, life AD&D and disability insurance, and more.
Revenue Platform Manager
Company: Octopus Deploy
Location: USA
Posted Jan 20, 2025
Octopus Deploy, a leading Continuous Delivery solution provider, is seeking a hands-on, technically adept manager to oversee their Revenue Platform Team. The role involves leading a small team, managing the flow of work, fostering a culture of collaboration, and optimizing key revenue systems like Salesforce and Zuora. The successful candidate will work closely with cross-functional teams, collaborate with stakeholders, and report directly to the Director of Revenue Operations. The position requires 5+ years of experience in Revenue Operations, Sales Operations, or a related field, with at least 2 years in a leadership or management role. Deep experience with Salesforce and other key revenue systems, project management, people management, problem-solving, communication, process optimization, and collaboration skills are essential. The compensation for this role is Level 4 Maturing $135,000 USD + stock options or Performing $150,000 USD + stock options, with benefits including annual leave, health care, and 401K matching.
Account Executive - Financial Services
Company: Twilio
Location: USA
Posted Jan 20, 2025
Twilio is seeking a New Business Account Executive for the Financial Services sector. The role involves prospecting, solution selling, and closing new business opportunities across Twilio's Messaging, Voice, and Email products. The ideal candidate should have 8 years of full-cycle sales experience, with a minimum of 3 years in managing or leading quantitative, highly analytical products or solutions. The role requires technical solutions selling experience, comfort with business and technical leaders, and excellent verbal and written communication skills. Twilio offers competitive pay, generous time-off, healthcare, a retirement savings program, and more. The role is remote and based in the US, with pay ranges varying by location.
Academic Support Advisor I (Evening/weekend)
Company: Adtalem Global Education
Location: USA
Posted Jan 20, 2025
Chamberlain University, an Adtalem Global Education institution, is dedicated to raising the standard of nursing and healthcare education. It is the largest school of nursing in the US and the leading grantor of BSN degrees to underrepresented minority students. The university aims to address the national nursing shortage through innovative programs. The Academic Support Advisor I role is crucial in promoting student success through accurate and responsive advisement in academics, registration, persistence, and the student experience. The role involves assisting students with course registration, advocating for their advising needs, advising on university policies, and monitoring students to identify at-risk scenarios. The position requires a bachelor's degree, 1+ year of higher education experience, and excellent customer service skills.
Director of Account Management
Company: Weights & Biases
Location: USA
Posted Jan 20, 2025
Weights & Biases is seeking an experienced Director of Account Management to lead a high-performing team. The role involves managing the full customer lifecycle for enterprise and digital native accounts, driving account growth and retention, and ensuring renewals of existing ARR. The ideal candidate should have 10+ years of experience in SaaS sales account management, with at least 3+ years in a leadership capacity. They should have a proven track record of driving account growth and managing large complex client portfolios of at least $20M ARR. The company offers competitive salary, equity, and benefits packages, including flexible time off, medical, dental, and vision coverage, remote work culture, and 12 weeks of parental leave for US-based employees.
Director of Product - Growth
Company: ActiveCampaign
Location: USA
Posted Jan 20, 2025
ActiveCampaign is seeking a strategic and innovative Director of Product Growth to lead high-impact initiatives, drive collaboration with GTM teams, and deliver measurable business outcomes. The role involves setting the vision and strategy for various growth areas, fostering collaboration, and driving the execution of roadmaps that unlock customer and business growth. The ideal candidate should have 8+ years in product management, proven success in driving growth-focused initiatives, strong strategic thinking, exceptional collaboration skills, and a commitment to fostering a culture of innovation and continuous learning.