Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Claims Examiner - Workers Compensation

Company: Sedgwick

Location: USA

Posted Dec 09, 2024

The text describes a career opportunity at Sedgwick, a company that values its employees and offers a positive work environment. The role involves managing complex workers' compensation claims, negotiating settlements, and ensuring timely and cost-effective claims resolution. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Principal Product Manager - SaaS

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

The text describes a Principal Product Manager SaaS Platform role at AffiniPay, focusing on ensuring scalability, configurability, and integration of the SaaS platform. The role involves collaborating with engineering teams, driving a shared identity service, and ensuring regulatory compliance. The ideal candidate should have a deep understanding of software platform product architecture, strong analytical skills, and a customer-focused approach.

Account Executive - New Business

Company: Measured

Location: USA

Posted Dec 09, 2024

Measured is a company that aims to help customers make the most of their marketing dollars by providing incrementality measurement and optimization services. They value curiosity, integrity, customer obsession, and employee belonging. They promote diversity and inclusivity, provide equal employment opportunities, and are looking for a strategic Account Executive to join their Growth team.

Strategy & Operations, Banking-as-a-Service

Company: Stripe

Location: USA

Posted Dec 09, 2024

Stripe is a financial infrastructure platform for businesses, offering a range of services including payment processing, BaaS, and GTM strategy. The company aims to increase the GDP of the internet and offers opportunities for ambitious startups to make a significant impact. The BaaS team, part of the BaaS Strategy and Operations SampO, works on enabling users to build and launch successful card programs and provide access to fast, flexible financing. The ideal candidate is a strategic operator with a proven track record of defining and executing complex programs, excellent communication skills, and a focus on users and solving their needs.

Sales Executive

Company: QuinStreet

Location: USA

Posted Dec 09, 2024

The job posting is for a result-driven Sales Executive seeking a growth-oriented company. The role requires a seasoned rep with a sense of urgency, strong prospecting skills, and the ability to add value to prospects. The expected salary range is $60,000 - $70,000 annually, with potential performance bonuses, commission, and equity. The position is eligible for standard employee benefits.

Project Finance Manager

Company: Goodleap

Location: USA

Posted Dec 08, 2024

GoodLeap is a technology company that provides sustainable solutions such as solar panels, batteries, and energy-efficient HVAC systems. They have helped over 1 million homeowners and support their nonprofit GivePower. The Project Finance Manager role involves managing financing projects, supporting existing investors, and collaborating with internal and external counsel.

Associate Product Manager - CASEpeer

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

The text describes a job posting for an Associate Product Manager at AffiniPay, a legal practice management solution for Personal Injury Law. The role involves leading a team to define, deliver, and measure product opportunities, collaborating with UX and Engineering, and preparing clear presentations to communicate with customers, colleagues, and superiors.

Account Executive - Strategic

Company: Conga

Location: USA

Posted Dec 09, 2024

This is an exciting opportunity to develop and close strategic sales opportunities in the region. The position comes with significant rapid career advancement potential. You will work with SIs and other partners to develop your region. Conga's solutions are highly appealing to salesforce.com customers because they are a 100 native application. The position requires at least 5 years of experience in dealmaking, selling highly complex B2B SaaS solutions into targeted global enterprise accounts. The candidate should have a dynamic, high-performing, and big-deal-driven sales professional mindset.

Staff Software Engineer - Payments Transaction Risk

Company: Airbnb

Location: USA

Posted Dec 09, 2024

The Airbnb Payments Risk team plays a crucial role in protecting Airbnb's ecosystem from fraudulent transactions while ensuring a seamless payment experience for legitimate users. They focus on detecting and mitigating fraud during payment-related steps and use Machine Learning models and rule-based systems to identify fraudulent activities. The team's work directly contributes to making Airbnb's global community safer and more trustworthy.

Senior Website Services Specialist

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

This is an exciting opportunity for a Senior Website Services Specialist to lead in maintaining and enhancing customer websites, building strong relationships, and shaping impactful online experiences. The role involves managing client relationships, maintaining a ticketing system, fostering strong partnerships, defining project deliverables, collaborating with customers, overseeing multiple content management systems, crafting and editing web content, acting as a liaison between teams, identifying opportunities for product enhancement, and training new team members.

Cloud Systems Engineer

Company: TherapyNotes.com

Location: USA

Posted Dec 08, 2024

TherapyNotes is seeking a Cloud Systems Engineer to join their team of cloud-first technology enthusiasts. The candidate should have a keen eye for detail and a curious mind to challenge the status quo. Responsibilities include automating infrastructure using Terraform and Ansible, supporting and improving the engineering platform and Continuous Integration/Continuous Deployment pipeline, discovering and architecting automated solutions, providing technical guidance, and ensuring service delivery adheres to security and operating policies.

Principal Product Manager - Growth

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

AffiniPay is looking for a Principal Product Manager Growth to spearhead product-led growth strategies, drive initiatives with transformational impact, and collaborate with various teams to reinvent customer interactions, accelerate growth loops, and build new ones.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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