Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Software Engineer, Online Ordering

Company: Toast

Location: USA

Posted Dec 07, 2024

Toast is a company revolutionizing the restaurant industry by providing a platform that combines technology with customer success. The Online Ordering team is focused on creating exceptional consumer experiences for restaurants and their guests. The role involves designing and implementing cutting-edge solutions, enhancing the platform, and collaborating with stakeholders. The required skills include proficiency in backend technologies like Node.js and Java/Kotlin, experience with frontend frameworks like React or Angular, and comfort with building on AWS with tools like Docker and Git. The base salary range for this role is $150,000 - $240,000 USD.

Senior Director of Technical Program Management

Company: PayNearMe

Location: USA

Posted Dec 07, 2024

PayNearMe is a company that develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse, and manage payments. They offer a modern and reliable platform that lowers the total cost of payments by increasing acceptance rates, driving self-service, and simplifying exceptions. The company has over 200 employees, closed a $45M Series D round in June 2023, and is processing over $30B in payments annually. They are headquartered in Silicon Valley with employees distributed across the US. The Senior Director of Technical Program Management role focuses on establishing and scaling strategic technical program management practices to align operational processes with long-term business objectives.

L1 EUX Engineer

Company: Bluemantis

Location: USA

Posted Dec 07, 2024

The Support Center Analyst AAT provides first line technological support to Managed Services contracted clients. They are responsible for problem determination, incident recording, and resolution of customer issues. This is an entry level position focused on end user account administration tasks.

Support Engineer – Tier 1 (Salesforce Certified)

Company: Litify

Location: USA

Posted Dec 07, 2024

Litify is a leading legal technology company that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. They are seeking a Support Engineer Tier 1 to join their expanding Customer Success team, where they will work directly with customers to resolve complex Salesforce-Litify issues, reproduce issues in Salesforce sandboxes and demo orgs, and collaborate with Customer Success Managers to find solutions. The role requires 13 years of technical customer-facing experience, preferably in the SaaS space, and experience working with Salesforce and Salesforce certifications. The estimated pay range for this role is $75,000.

Senior Manager, Customer Success

Company: insightsoftware

Location: USA

Posted Dec 07, 2024

InsightSoftware is a global provider of comprehensive solutions for the Office of the CFO. They believe an actionable business strategy begins and ends with accessible financial data. The company offers solutions across financial planning and analysis, accounting, and operations to transform how teams operate and empower leaders to make timely and informed decisions. They enable automated processes, deliver trusted insights, boost predictability, and increase productivity. The company is seeking a Senior Manager Customer Success to lead the customer success team and drive customer satisfaction and retention.

Senior Revenue Insights Analyst

Company: Procore Technologies

Location: USA

Posted Dec 07, 2024

Procore is seeking a Senior Revenue Insights Analyst to join their Revenue Insights and Analytics team. The role involves driving business growth by providing scalable data solutions, partnering with various teams to understand business problems, and translating complex data into actionable insights. The position offers remote work opportunities and has a competitive salary range.

Care Operations Manager

Company: Pair Team

Location: USA

Posted Dec 07, 2024

Pair Team is a mission-driven organization providing high-quality care to underserved communities through a community-led model. They are looking for a Care Operations Manager to lead a team of referral coordinators and ops support associates, ensuring high-quality patient care and meeting SLAs. The role offers a competitive salary, comprehensive health benefits, and a flexible work environment.

Software Engineer

Company: Bswift LLC

Location: USA

Posted Dec 07, 2024

The text describes a job opportunity at bswift, a company that specializes in benefits administration. The role involves developing and maintaining web-based software applications using ASP.NET C and SQL Server. The company offers a dynamic work environment, comprehensive health benefits, competitive compensation, and professional development opportunities. The mission of the company is to become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers.

Senior Copywriter

Company: Ag1

Location: USA

Posted Dec 07, 2024

AG1 is seeking a skilled Senior Copywriter Campaigns to lead the development of compelling copy for various marketing campaigns. The ideal candidate is a creative storyteller with a deep understanding of brand voice and audience engagement. The role involves creating clear, persuasive, and engaging copy for digital ads, email marketing, social media, landing pages, and print. The candidate will collaborate with the creative team, brand strategists, and marketing managers to ensure all copy aligns with campaign objectives, brand voice, and tone. They will work closely with designers to develop cohesive visuals and copy, and optimize and refine campaign copy based on performance data and customer insights.

Senior Data Analyst

Company: Roidna

Location: USA

Posted Dec 07, 2024

ROIDNA is seeking a Senior Data Analyst to join their team. The ideal candidate will have a strong foundation in marketing data and metrics, data visualization skills, and experience with Google Analytics, Tableau, and Looker Studio. The role involves data analysis, reporting, and communication, as well as data governance and quality assurance.

Enrollment Coordinator

Company: InterWell Health

Location: USA

Posted Dec 07, 2024

Interwell Health is seeking an Enrollment Coordinator to make outbound calls to eligible health plan members and educate them about the CKD program. The role requires strong communication skills, a track record of meeting performance goals, and a positive, compassionate, and tenacious approach. Interwell Health is committed to diversity, equity, and inclusion and encourages all applicants to apply.

Director, Go To Market Operations

Company: CloudFactory

Location: USA

Posted Dec 07, 2024

This job posting is for a dynamic Revenue Operations Leader to drive and optimize revenue processes at a leading AI company. The role involves overseeing the entire revenue generation process, collaborating with various departments, optimizing processes, managing revenue streams, and implementing technology solutions. The company offers competitive salary, comprehensive benefits, and the opportunity to work with a forward-thinking AI team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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