Customer Service Jobs in USA

485,739 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Revenue Accountant

Company: Mapbox

Location: USA

Posted Nov 23, 2024

Mapbox is a leading location platform that provides tools for businesses to create customized experiences. The company is looking for an accountant to assist with revenue accounting and manage accounts receivable processes.

Junior Account Manager

Company: Getaround

Location: USA

Posted Nov 23, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. The company aims to provide economic opportunities to local communities and reduce greenhouse gas emissions.

Enterprise Account Executive

Company: Twilio

Location: USA

Posted Nov 23, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for an Enterprise Account Executive to join their Segment product team, with a focus on driving opportunities through the entire sales cycle, building upon the growth and adoption of Segment in the Enterprise business segment, and owning the cross-functional team from Pre-Sales through to working with Customer Success.

Senior Software Engineer, Community Support Platform - IVR/Voice

Company: Airbnb

Location: USA

Posted Nov 23, 2024

The text describes the IVR Product team's mission to leverage AI to transform the way users interact with Airbnb's support, focusing on delivering a user-centric experience and continuously improving voice interactions. The team is responsible for creating innovative products and a solid platform that delivers exceptional user experiences.

ABM & Campaigns Manager

Company: Signifyd

Location: USA

Posted Nov 23, 2024

The ABM Campaigns Manager will lead the planning, execution, and optimization of multichannel ABM campaigns, leveraging marketing technology platforms, to drive revenue generation and customer acquisition. The ideal candidate will possess a strong blend of strategic thinking, creative problem-solving, and hands-on execution skills.

Inside Broker - Executive Risk, Cyber, and Professional Liability

Company: Anzen

Location: USA

Posted Nov 23, 2024

Anzen is a technology and insurance company that provides specialty insurance solutions to SMB, midmarket, and public companies. They are seeking a dynamic and detail-oriented Inside Broker to join their growing team, specializing in Executive Risk, Cyber, and Professional Liability lines of coverage.

Senior Director - App Product

Company: Shippo

Location: USA

Posted Nov 23, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company provides competitive shipping rates, print labels, and automated international documents, and has a user-centric approach to product development.

Associate Software Engineer

Company: Edmunds.com

Location: USA

Posted Nov 23, 2024

Edmunds is a company that offers flexibility, innovation, and cutting-edge technology to make car buying easier. They have a team dedicated to creating reliable interfaces and repurposing data to add value to their organization. The company is looking for a Java developer to join their team and contribute to creating exceptional customer experiences.

Director of Account Management

Company: QuinStreet

Location: USA

Posted Nov 23, 2024

The job posting is seeking a Director of Account Management and Customer Success to lead a team and drive revenue growth. The ideal candidate should have experience in customer success, account management, and leadership, with a strong understanding of customer needs and a passion for growing accounts.

Customer Service Representative

Company: Omni Interactions, Inc.

Location: USA

Posted Nov 23, 2024

Omni is a freelance opportunity that allows you to work remotely from home, providing customer service to Fortune 500 companies. You can set your own schedule, get paid, and enjoy the freelance life. The application process is straightforward, and you'll need to upload screenshots of your home internet speed and work computer, take an online assessment, and answer some questions.

Senior Counsel - Product

Company: Airbnb

Location: USA

Posted Nov 23, 2024

Airbnb's Legal Department is seeking a talented and adaptable legal professional to support the company's new lines of business and legal work. The successful candidate will be responsible for advising business, product, design, and engineering teams on compliance issues and providing guidance on complex legal matters.

Senior Product Manager - Pipeline Generation

Company: Apollo.io

Location: USA

Posted Nov 23, 2024

The role is to define and deliver solutions that transform Apollo into the go-to prospecting and engagement platform for revenue teams. The focus is on optimizing the entire pipeline generation lifecycle, helping users discover high-potential prospects, engage them effectively, and manage their outreach tasks and send highly personalized messages at scale.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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