Customer Service Jobs in USA

485,739 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Marketing Strategy & Operations Manager

Company: AllTrails

Location: USA

Posted Nov 23, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is building a global beloved outdoors brand and is looking for a Marketing Strategy and Operations Manager to drive key strategic business processes.

Senior Vice President of Growth Marketing

Company: Home Solutions

Location: USA

Posted Nov 23, 2024

Home Solutions is seeking a Senior Vice President of Growth Marketing to lead the strategic direction and execution of digital paid media efforts, driving customer acquisition through emerging platforms. The role requires deep expertise in paid media innovation, scaling channels, and a relentless focus on optimization and creative solutions to maximize ROI.

Freelance Bookkeeper

Company: WONGDOODY

Location: USA

Posted Nov 23, 2024

WongDoody is looking for a freelance Bookkeeper to work closely with their growing team, tracking and reporting financial details. The role involves data entry, budgeting, revenue forecasting, and reporting. The company is a proud Equal Employment Opportunity employer and encourages candidates from diverse backgrounds to apply.

Senior Product Operations Manager

Company: Invisible Technologies

Location: USA

Posted Nov 23, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are committed to creating long-term shareholder value. The company is hiring a Senior Product Operations Manager to manage the end-to-end product lifecycle.

Seasonal Virtual Registered Nurse

Company: Ro

Location: USA

Posted Nov 23, 2024

RPM is a telehealth practice dedicated to providing high-quality patient-centric care. They are part of the provider network affiliated with Ro, a direct-to-patient healthcare company. The company is looking for a Virtual Registered Nurse to support clinical patient care delivery and provide high-quality patient care through EMR messaging and communications.

Field Marketing Manager

Company: WorkOS

Location: USA

Posted Nov 23, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are seeking an experienced Field Marketing Manager to join the team and are offering competitive pay, substantial equity grants, and a range of benefits.

Lead Data Visualization Developer

Company: Excella

Location: USA

Posted Nov 23, 2024

Excella is a leading provider of Agile software development and data analytics solutions. They offer a range of benefits, including flexible work-life balance, top-of-industry medical and dental benefits, and a comprehensive wellness program. The company is committed to diversity and inclusion, and provides opportunities for professional development and career growth.

Bilingual Strategic Services Consultant

Company: Sprout Social

Location: USA

Posted Nov 23, 2024

Sprout Social is looking for a Bilingual Strategic Services Consultant to join their Sales and Success team. The ideal candidate is a product-savvy and customer-focused individual who understands the social industry and social KPIs. The role involves providing customers with a tailored implementation experience, managing strategic consulting projects, and leveling up the social sophistication of customers and the team.

Senior Product Analyst

Company: Muck Rack

Location: USA

Posted Nov 23, 2024

The company is looking for a Senior Product Analyst to lead their product analytics efforts, drive data-informed decision making, and propose additional areas for data collection. The ideal candidate is a self-starter who is passionate about leveraging data to solve complex problems.

Event Marketing

Company: Quantum Metric

Location: USA

Posted Nov 23, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including coaching and training programs, and prioritize building strong relationships with their customers. The company is looking for an Event Marketing Contractor to join their team and help plan and execute events.

Account Executive - Apollo Labs

Company: Apollo.io

Location: USA

Posted Nov 23, 2024

Apolloio is launching a new AI-enabled pipeline generation service, seeking a highly motivated Account Executive to drive new customer acquisitions and play a pivotal role in this new venture.

Principal Software Engineer - FHIR

Company: Nava

Location: USA

Posted Nov 23, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They focus on populations that are the least protected and work with government agencies to improve how people apply for benefits and navigate their healthcare.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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