Customer Service Jobs in USA

485,739 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Technical Services Representative

Company: Nextech

Location: USA

Posted Nov 22, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent, and providing competitive pay, benefits, and opportunities for growth. The company is an equal opportunity employer with a commitment to diversity, and offers a range of job opportunities, including software engineering, finance, accounting, and customer support.

Senior Customer Success Operations Manager

Company: Vercel

Location: USA

Posted Nov 22, 2024

Vercel is looking for a Senior Customer Success Operations Manager to drive retention and expansion efforts. The ideal candidate will have a high level of integrity, ambition, and problem-solving skills.

Cash Accountant

Company: Roofstock

Location: USA

Posted Nov 22, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. The company has a talented team, has raised $240 million in Series E funding, and has offices in California, Texas, and New York. They are looking for a Cash Accountant to join their team, with a strong focus on cash management, accounting, and financial reporting.

Director - Sales Enablement

Company: brightwheel

Location: USA

Posted Nov 22, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking an experienced sales enablement leader to develop and execute sales enablement strategies and programs.

Associate Director - Publisher Partnerships

Company: Scribd

Location: USA

Posted Nov 22, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is seeking an experienced dealmaker to help develop their content strategy and identify new publishing partnerships.

Director - Network Operations

Company: Sedgwick

Location: USA

Posted Nov 22, 2024

The text describes a career at Sedgwick, highlighting its culture of caring, flexibility, and opportunities for growth and development. It also mentions the company's commitment to diversity, inclusivity, and making a positive impact on the world.

Staff Software Engineer - User Foundation

Company: Airbnb

Location: USA

Posted Nov 22, 2024

Airbnb is seeking a highly skilled engineering leader to build a companywide user-centric platform. The role involves designing and building large-scale production systems, working with cross-functional partners, and leading a team of engineers.

Director - Data Science

Company: OpenX

Location: USA

Posted Nov 22, 2024

OpenX is a company that focuses on digital advertising and is looking for a Data Science Director to lead their Machine Learning team. The role requires a PhD in a relevant field with 10+ years of experience and a strong track record of developing ML products.

Senior Product Researcher

Company: G-P

Location: USA

Posted Nov 22, 2024

The company GP is seeking a Senior Product Researcher to conduct user research and help shape the understanding of their users' needs, motivations, and behaviors. The role involves leading and conducting user research, defining and executing impactful research, and presenting findings to stakeholders.

Staff Data Engineer - Ads

Company: Reddit

Location: USA

Posted Nov 22, 2024

Reddit is looking for a Data Engineering lead to accelerate their datacentric culture. The successful candidate will develop infrastructure and deliver tools to enable datadriven decisionmaking, and will play a critical role in making Ads data more accessible across Reddit.

Staff Software Engineer / DevOps

Company: Gusto, Inc.

Location: USA

Posted Nov 22, 2024

The role is for a Senior Software Engineer to join the Developer Experience Team at Gusto, building tools to increase efficiency and productivity for the Product Engineers. The ideal candidate has 10+ years of experience in a Platform SRE or DevOps role, with strong coding skills and experience with Ruby, Golang, and Kubernetes.

Head of GTM

Company: Elicit

Location: USA

Posted Nov 22, 2024

Elicit is an AI research assistant that helps researchers make better decisions. The company is looking for a salesperson to write and scale the enterprise playbook for AI research, define the enterprise product process and pricing, and be the voice of researchers in the product roadmap.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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