Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Customer Success Operations Manager

Company: Vercel

Location: USA

Posted Nov 22, 2024

Vercel is looking for a Senior Customer Success Operations Manager to drive retention and expansion efforts. The ideal candidate will have a high level of integrity, ambition, and problem-solving skills.

Cash Accountant

Company: Roofstock

Location: USA

Posted Nov 22, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. The company has a talented team, has raised $240 million in Series E funding, and has offices in California, Texas, and New York. They are looking for a Cash Accountant to join their team, with a strong focus on cash management, accounting, and financial reporting.

Senior Implementation Specialist - Guest Data Platform

Company: Olo

Location: USA

Posted Nov 22, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Implementation Specialist to join their Customer Experience Team, who will work with customers to understand their unique goals and business processes, and provide in-depth knowledge to help them evolve.

Director - Sales Enablement

Company: brightwheel

Location: USA

Posted Nov 22, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking an experienced sales enablement leader to develop and execute sales enablement strategies and programs.

Account Manager

Company: QuinStreet

Location: USA

Posted Nov 22, 2024

The job posting is seeking an Account Manager to fuel success and growth for customers within a rapidly growing business. The role involves strategically upselling and nurturing relationships with top influencers from Home Services Companies, generating $5M-$30M in annual revenue.

Communications Programs Director

Company: Yubico

Location: USA

Posted Nov 22, 2024

Yubico is a company that aims to make secure login easy and available for everyone. They offer a range of products and services, including the YubiKey, which is a security key that provides an additional layer of security for online transactions. The company has a strong company culture and values diversity and inclusion. They also have a philanthropic initiative called Secure it Forward, which donates YubiKeys to organizations that help at-risk individuals.

Partnerships Manager

Company: TCGplayer

Location: USA

Posted Nov 22, 2024

The text describes eBay's mission to empower buyers and sellers, promote diversity and passion, and connect people to build communities. It also highlights the company's commitment to innovation, sustainability, and employee benefits.

Director - Network Operations

Company: Sedgwick

Location: USA

Posted Nov 22, 2024

The text describes a career at Sedgwick, highlighting its culture of caring, flexibility, and opportunities for growth and development. It also mentions the company's commitment to diversity, inclusivity, and making a positive impact on the world.

Director - Data Science

Company: OpenX

Location: USA

Posted Nov 22, 2024

OpenX is a company that focuses on digital advertising and is looking for a Data Science Director to lead their Machine Learning team. The role requires a PhD in a relevant field with 10+ years of experience and a strong track record of developing ML products.

Senior Product Researcher

Company: G-P

Location: USA

Posted Nov 22, 2024

The company GP is seeking a Senior Product Researcher to conduct user research and help shape the understanding of their users' needs, motivations, and behaviors. The role involves leading and conducting user research, defining and executing impactful research, and presenting findings to stakeholders.

Product Manager - Sharing

Company: Figma

Location: USA

Posted Nov 22, 2024

Figma is looking for a Product Manager to lead the Sharing team, focusing on collaboration and permissions. The role involves evolving the sharing model to scale, working with cross-functional partners, and developing a vision and roadmap.

Staff Content Designer - Investing

Company: Wealthfront

Location: USA

Posted Nov 22, 2024

Wealthfront is looking for a staff content designer to help chart the future vision for their investing product. The role requires excellent communication skills, cross-functional leadership, and a passion for solving problems. The company is looking for a content design leader who is excited to tackle large, ambiguous problems and get in the weeds to build an excellent product experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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