Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Manager - Applications

Company: Muck Rack

Location: USA

Posted Nov 22, 2024

The job posting is looking for an experienced Product Manager to join the Application Architecture team. The role involves collaborating with tech teams to bring valuable products to market, writing clear requirements, and managing project plans. The posting highlights the importance of communication, customer satisfaction, and building strong relationships.

Senior Full Stack Software Engineer

Company: Orum

Location: USA

Posted Nov 22, 2024

Orum is a company that accelerates sales teams by empowering salespeople to achieve more. They are looking for a Senior Full Stack Software Engineer to work on their product features and build seamless user experiences. The company values diversity and is committed to adding to their diverse team.

Associate Product Support Specialist

Company: Buildout

Location: USA

Posted Nov 22, 2024

Buildout is a company that provides software products and services to help commercial real estate brokers find and transact properties. They are looking for a Product Support team member to provide timely and efficient assistance to customers. The role requires strong communication and problem-solving skills, and a passion for helping customers and building relationships.

Senior Manager - Customer Demand Email Team

Company: HubSpot

Location: USA

Posted Nov 22, 2024

HubSpot is looking for a Senior Manager to lead the Customer Demand Email Team. The team will manage a team of marketers building customer-facing demand automation to innovate on a more dynamic proactive approach to customer sales.

Customer Success Associate

Company: Cision

Location: USA

Posted Nov 22, 2024

Cision empowers individuals to make an impact by valuing their voice, ideas, and unique perspective. The company champions curiosity, collaboration, and innovation, and offers a global team environment where employees can thrive and make meaningful contributions.

Creative Workflow Architect - Sales

Company: Runway

Location: USA

Posted Nov 22, 2024

The job posting is looking for a creative and commercially-minded individual to join their dynamic team. The role involves crafting content, leading demonstrations, and partnering with sales and creative teams to showcase the value of Runway to enterprise prospects and customers.

Engineering Manager

Company: Orum

Location: USA

Posted Nov 22, 2024

Orum is a company that aims to accelerate sales teams by empowering salespeople to achieve more. They are looking for an Engineering Manager to lead and mentor a team of engineers. The company values diverse perspectives and is committed to adding to its diverse team.

Senior Manager - Business Development

Company: 1Password

Location: USA

Posted Nov 22, 2024

The job posting is for a Sr Manager of Business Development at 1Password, a remote-first company. The role involves leading the Commercial and Enterprise BDR teams, driving growth, and fostering a culture of excellence. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Sr. Software Engineer - Literacy & ELA

Company: Khan Academy

Location: USA

Posted Nov 22, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are hiring a Sr Software Engineer to help build out their platform and leverage AI to democratize tutoring for every learner and a teaching assistant to every teacher at scale.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Nov 22, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Solutions Consultant

Company: Nava

Location: USA

Posted Nov 22, 2024

Nava Benefits is a modern benefits brokerage on a mission to fix healthcare. They are seeking an experienced Benefits Consultant to join their team as a Solutions Consultant. The role involves supporting the Sales team by engaging with prospective clients, presenting solutions, and ensuring benefit programs align with client goals.

Senior Manager - Software Engineering

Company: Red Canary

Location: USA

Posted Nov 22, 2024

Red Canary is a cybersecurity company that aims to empower organizations to make better security decisions. They offer a range of benefits, including a 100 paid plan option for medical, dental, and vision, as well as flexible work environment and paid parental leave.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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