Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Staff Product Designer, Core Experiences, Compliance

Company: Gusto

Location: USA

Posted Nov 22, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. The company is committed to building a collaborative and inclusive workplace and offers competitive compensation packages with a strong emphasis on equity-based compensation ownership.

Vice President, Product Management, Equity Management

Company: insightsoftware

Location: USA

Posted Nov 22, 2024

The job description is for a Vice President of Product Management Equity Management at insightsoftware. The role involves driving the product vision and strategy for the Equity Management Product Pillar, overseeing the entire product lifecycle, and accelerating the growth of current and future products.

Associate Technical Document Operations Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for an Associate Technical Document Operations Specialist to join a large pharmaceutical company in the USA. The role involves performing administrative and support activities to facilitate the efficient operation of the organization.

Technical Writer

Company: LINQ

Location: USA

Posted Nov 22, 2024

The company LINQ is a national innovative software company that provides solutions for K12 education administration. They are looking for a Tech Writer to join their Documentation and eLearning Services team. The role involves creating user-friendly documentation, collaborating with product teams, and supporting quality assurance.

Backend Senior Software Engineer- Technical Lead II - AI

Company: HubSpot

Location: USA

Posted Nov 22, 2024

The text describes the Operations Hub group's mission to leverage AI to deliver world-class experiences and value to customers. The team is looking for a Backend Software Engineer with a passion for AI to join their team. The job requires a strong senior engineer with experience leading small teams, open to experimentation, and a customer-centric attitude.

Senior Technical Document Operations Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Senior Technical Document Operations Specialist to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Senior Strategic Account Manager - Enterprise

Company: Loyal

Location: USA

Posted Nov 22, 2024

The Senior Strategic Account Manager is responsible for building deep consultative relationships with clients to maximize the effectiveness of Loyals products. The role requires an individual who is strategic, detail-oriented, and able to work in a fast-paced environment.

Sr People Services Delivery Manager

Company: Turnitin, LLC

Location: USA

Posted Nov 22, 2024

Turnitin is a global organization that provides innovative solutions for education. The company is committed to promoting honesty, consistency, and fairness across all subject areas and assessment types. The job description for the Senior People Service Delivery Manager role involves leading a team, providing guidance and support, and ensuring compliance with company policies and procedures.

Analytics Engineer

Company: AirGarage

Location: USA

Posted Nov 22, 2024

AirGarage is a startup that aims to repurpose parking spaces for other uses, and is looking for a data engineer to help build its analytics system. The company is backed by top investors and has a competitive salary and benefits package.

Grant Writer

Company: Magnet Forensics

Location: USA

Posted Nov 23, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a skilled Grant Writer to identify and procure grant awards for public safety customers.

Philanthropy Operations Specialist

Company: First Citizens Bank

Location: USA

Posted Nov 22, 2024

The job posting is for a remote role in Florida, requiring a Bachelor's degree and 6 years of experience in Community Leadership, Compliance, or Financial Services. The role involves grant administration, CRA compliance, and community development.

Customer Support Specialist

Company: Cision

Location: USA

Posted Nov 22, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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