Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VP - Enterprise Data Sales

Company: Predactiv

Location: USA

Posted Nov 22, 2024

Predactivs DaaS team is seeking a VP Enterprise Data Sales to drive revenue and help customers realize value by using Predactiv data. The company is a next-generation AI-powered data technology company that enables clients to unlock the full potential of data.

Tax Manager

Company: May Mobility

Location: USA

Posted Nov 22, 2024

May Mobility is a company that is transforming cities through autonomous technology to create a safer, greener, and more accessible world. They are looking for a Tax Manager to join their finance team to oversee tax, treasury, and accounts payable functions.

Senior Sales Executive - Midwest

Company: Loyal

Location: USA

Posted Nov 22, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The ideal candidate will have 5+ years of experience in enterprise software sales, specifically within the SaaS and digital health sectors, and will be able to navigate complex sales processes and close deals with senior executives.

Director of Product Management - Protocol

Company: Polygon Labs

Location: USA

Posted Nov 22, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. The company is looking for a Director of PM to build the technology and ecosystem for their protocol team. The role requires a strong understanding of the crypto space, ability to gather and use data, and strong communication skills.

Licensed Insurance Agent

Company: Lodgify

Location: USA

Posted Nov 22, 2024

Lodgify is a fast-growing company in the vacation rental industry, seeking a Licensed Insurance Sales Agent to sell insurance-related products to customers. The role involves upselling Lodgify's Damage Protection Product, developing a comprehensive understanding of the product, and providing personalized recommendations to customers.

Billing Customer Experience Associate

Company: Osmind

Location: USA

Posted Nov 22, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. They are seeking a Billing Customer Experience Associate to join their growing Customer Experience team.

Senior Full Stack Engineer

Company: Localize

Location: USA

Posted Nov 22, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Cloud Operations & Support Engineer - SRE

Company: Docebo

Location: USA

Posted Nov 21, 2024

The job posting is for a Cloud Operations and Support COampS Engineer position at Docebo, a fast-growing SaaS company. The company is looking for someone to manage the operational health of their learning platform, solve critical customer-facing issues, and work with a globally deployed COampS team. The job requires previous experience with infrastructure management and operations, good working knowledge of Linux and Docker, and experience with AWS Cloud services.

VP of Marketing

Company: Rarible

Location: USA

Posted Nov 21, 2024

Rarible is seeking a VP of Marketing to lead the development and execution of a long-term marketing strategy, aligning with the company's vision and growth objectives. The ideal candidate should have a track record of driving revenue growth and scaling marketing efforts across various channels, with expertise in brand growth and product marketing.

Senior Technical Writer

Company: AppOmni

Location: USA

Posted Nov 21, 2024

AppOmni is seeking a senior technical writer to join their collaborative team. The role involves creating product support documentation for a cutting-edge SaaS security application. The ideal candidate will have experience in tech writing, SaaS products, and documenting APIs and SDKs.

Enterprise Senior Customer Success Manager

Company: Kasada

Location: USA

Posted Nov 22, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a customer success manager to join their team, who will be responsible for enabling seamless operation of their platform, advising key customer stakeholders, and driving strategic plans to build on customer requirements.

Experienced Software Engineer - Machine Learning Infra

Company: Plaid

Location: USA

Posted Nov 22, 2024

The Plaid Machine Learning Infrastructure ML Infra team is responsible for creating and maintaining foundational systems tools and processes for efficient scalable reliable responsible and secure machine learning workflows. The team will lead the design and development of the Feature Store Platform for Plaid and support the development of ML-based product lines.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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