Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Associate - New & Growth Business

Company: Axios

Location: USA

Posted Nov 21, 2024

Axios is hiring a Senior Associate Client Partnerships to join their East Coast advertising team. The role requires superior communication skills, ability to understand partner business priorities, and develop creative solutions. The company offers a range of benefits, including 401k, robust health insurance, and generous vacation policy.

Director, Revenue/GTM Enablement

Company: EDB

Location: USA

Posted Nov 21, 2024

The job posting is for a Director of Revenue GTM Enablement position at EDB, requiring at least 8 years of experience in sales enablement, business development, or related roles. The role involves building a world-class sales and partner enablement program, conducting market analysis, developing sales training programs, and creating sales collateral. The job offers a competitive compensation package, including a base salary, annual variable bonus, and equity.

Inside Sales Manager

Company: Safe Haven Security

Location: USA

Posted Nov 21, 2024

Safe Haven Security is seeking a Remote Inside Sales Manager to join their growing team. The role involves managing a team, building relationships with vendors, and selling ADT's core residential product. The company offers competitive compensation, paid training, and a positive work environment.

Financial Operations Lead

Company: Nava

Location: USA

Posted Nov 21, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services and improve the customer experience. The company is committed to diversity and inclusion and offers a range of benefits and perks to its employees.

Developer Advocate

Company: ElevenLabs

Location: USA

Posted Nov 21, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are hiring a developer advocate to improve their developer experience and drive customer acquisition.

Sales Development Representative

Company: Nava

Location: USA

Posted Nov 21, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are seeking a driven Sales Development Representative to drive growth and develop foundational sales skills.

Onboarding Specialist

Company: Automox

Location: USA

Posted Nov 21, 2024

Automox is seeking an Onboarding Specialist to join their Customer Experience team. The role requires a self-motivated individual with experience in IT and SaaS software. The company offers a competitive salary, equity, and benefits, and is committed to diversity and inclusion.

Research Program Manager

Company: Webflow

Location: USA

Posted Nov 21, 2024

Webflow is looking for a Research Program Manager to help accelerate the impact of their Research team. The role involves building an industry-leading Research Operations practice, collaborating with cross-functional partners, and optimizing research processes.

Regulatory Specialist, Principal

Company: Avanos Medical

Location: USA

Posted Nov 21, 2024

Avanos Medical is a medical device company that is committed to creating innovative healthcare solutions. The company is passionate about making a difference in the lives of people and communities around the world. The job posting is for a Regulatory Specialist Principal Remote position that will develop and implement regulatory strategies for new product development and significant changes to existing products.

Head of Travel & Expenses

Company: Dropbox

Location: USA

Posted Nov 21, 2024

Dropbox is seeking a Head of Travel amp Expenses to lead and drive innovation across their global Travel Expense and Corporate Card operations. The role combines strategic leadership, vendor and partnership management, travel program optimization, virtual first support, expense operations and compliance, reporting and analysis, and training and support.

Delivery Director

Company: Appen

Location: USA

Posted Nov 21, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to the world's largest technology companies. The company has a global crowd of over 1 million contributors and is committed to creating an inclusive and diverse workplace.

Senior Content Designer II

Company: HubSpot

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior II Content Designer at HubSpot, responsible for designing and delivering end-to-end product experiences that help customers and the business grow. The role involves working closely with product teams, leaders, and other content designers to identify and solve complex problems. The company values creativity, persistence, and a growth mindset, and offers a competitive compensation package and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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