Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Associate Project Manager

Company: Appen

Location: USA

Posted Nov 21, 2024

Appen is a company that provides high-quality data solutions for AI, with a strong focus on large language models and deep learning. They aim to empower businesses to harness the full potential of artificial intelligence while upholding ethical principles and creating AI for good.

Cyber Security Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Nov 21, 2024

The job posting is for a cybersecurity consultant position at Crosslake, a company that supports changemakers and helps them buy, build, and run better technology. The role involves working with private equity and portfolio company clients to apply an information security vision and strategy, and assisting in leading enterprise-wide cybersecurity operations teams and processes.

Partner Support Representative

Company: Taskrabbit

Location: USA

Posted Nov 21, 2024

The job posting is seeking a Partner Support Representative to handle partner queries, provide assistance to users, and maintain high standards of service. The ideal candidate has a minimum of 2 years of customer service experience and should be tech-savvy, adaptable, and passionate about delivering exceptional service.

Senior Customer Insight Analyst

Company: Prizepicks

Location: USA

Posted Nov 21, 2024

PrizePicks is a fast-growing sports company looking for a skilled Analyst to join their Customer Insights team. The role involves working with large datasets to analyze customer behavior, consumer trends, and market factors to inform long-term strategy. The company offers a competitive compensation package, flexible PTO, and opportunities for growth and career development.

Internal Content & Enablement Specialist, People Tech

Company: Pinterest

Location: USA

Posted Nov 21, 2024

The job posting is looking for an experienced Content Manager to join the People team. The ideal candidate is passionate about making a global impact and has strong communication and writing skills. The role involves creating and managing content, collaborating with cross-functional teams, and ensuring the content is relevant and accurate.

Senior Project Manager

Company: Smartwires

Location: USA

Posted Nov 21, 2024

Smart Wires is looking for a Senior Project Manager to work on deploying their technology in major utilities substations. The role requires a blend of relationship management, planning, execution, and organizational skills to achieve outstanding results. The company develops innovative technologies to advance the delivery of electricity and is committed to diversity and inclusivity.

Reals Manager: Public Sector

Company: GitLab

Location: USA

Posted Nov 21, 2024

The Renewals job family delivers value and business outcomes by specializing in customer retention. The role aims to deliver predictable and efficient renewals through proactive management of the customer lifecycle.

Developer Success Engineering Manager

Company: WorkOS

Location: USA

Posted Nov 21, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The role of the Developer Success Engineering team is critical to the customer experience, and the manager will help drive an amazing developer experience.

Senior QA Automation Engineer

Company: Carewell

Location: USA

Posted Nov 21, 2024

Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. They are looking for a Sr QA Automation Engineer to lead their quality assurance efforts and contribute to creating impactful solutions for caregivers and their unique challenges.

Technical Manager, Site Reliability Engineering

Company: Coalfire

Location: USA

Posted Nov 21, 2024

Coalfire is a company that aims to make the world a safer place by solving clients' hardest cybersecurity challenges. They work at the cutting edge of technology to advise, assess, automate, and help companies navigate the ever-changing cybersecurity landscape.

Account Executive

Company: Pax8

Location: USA

Posted Nov 21, 2024

The Account Executive AE generates leads, uncovers opportunities, and drives sales for strategic accounts. They align with accounts, identify cross-sell opportunities, and work with internal sales reps to accommodate requests. The AE creates and presents persuasive sales proposals to customers to encourage sales and repeat business.

Team Leader - Player Support

Company: PTW

Location: USA

Posted Nov 21, 2024

The job posting is for a Team Lead position in the Player Support department, requiring a dynamic and motivated manager to cultivate relationships, ensure company principles are adhered to, and deliver excellent customer service. The ideal candidate will be engaging, personable, and results-oriented, with experience in a similar role and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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