Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager of Social Media and Community

Company: Tilt

Location: USA

Posted Nov 20, 2024

Tilt is looking for a Manager of Social Media and Community to join their team and help scale their business through social media channels. The role involves driving organic social media engagement, creating and distributing content, and working cross-functionally across the business. The company values autonomy, teamwork, and empathy, and offers remote work and flexibility.

Analytics Engineering Advocate

Company: Lightdash

Location: USA

Posted Nov 20, 2024

Lightdash is an open-source BI tool that helps data teams build data-driven companies. The company values transparency, collaboration, and user success, and is looking for an Analytics Engineering Advocate to join their team.

Senior Manager, Customer Success

Company: insightsoftware

Location: USA

Posted Nov 20, 2024

The job description is seeking a dynamic and experienced Manager Customer Success to lead the customer success team at insightsoftware. The ideal candidate will have a strong background in customer success, excellent leadership skills, and a passion for building lasting customer relationships.

Senior Engineering Manager

Company: ReifyHealth

Location: USA

Posted Nov 20, 2024

OneStudyTeam is a company that specializes in speeding up clinical trials and improving patient outcomes. They offer a cloud-based platform that enables research sites, sponsors, and stakeholders to work together more effectively. The company is trusted by large biopharmaceutical companies and is available in over 100 countries.

DevSecOps Engineer

Company: Raft

Location: USA

Posted Nov 21, 2024

Raft is a customer-obsessed non-traditional small business looking for an experienced DevSecOps Engineer to support their customers and join their passionate team. The company offers a competitive salary, fully covered healthcare, and a range of benefits.

Contract Senior Narrative Designer

Company: Bungie

Location: USA

Posted Nov 20, 2024

Bungie is looking for a Contract Narrative Designer to join the Destiny 2 team. The role involves working closely with small teams to write strings, create scripts, and collaborate on narrative experiences. The company emphasizes diversity, inclusivity, and equity in the workplace.

Member of Technical Staff, Domain Engineering

Company: anchorage

Location: USA

Posted Nov 20, 2024

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, and settlement. The company is funded by leading institutions and has offices in several locations.

Clinical Recruiter

Company: Hazel

Location: USA

Posted Nov 20, 2024

Hazel Health is a virtual provider of school-based healthcare services, recognized for its innovative approach. The company is looking for a Clinical Recruiter to join its team, responsible for developing effective recruiting plans, creating job postings, and interviewing candidates.

Principal Product Management- BillingCenter

Company: Guidewire

Location: USA

Posted Nov 21, 2024

Guidewire is seeking an experienced product management professional to join their Billing Product Management team to help achieve business goals. The role involves working with customers, sales, and a global product and development team to own and drive the definition of roadmap features.

Senior Tax Analyst

Company: Greenlight

Location: USA

Posted Nov 20, 2024

Greenlight is a fintech company that helps parents raise financially smart kids. They are looking for a Senior Tax Analyst to join their team.

Observability Architect

Company: thinkahead

Location: USA

Posted Nov 20, 2024

The job posting is looking for talented individuals to join the Intelligent Operations team as a Principal Technical Consultant. The role involves designing and implementing scalable and resilient observability solutions, leading the design and development of monitoring and logging systems, and mentoring team members.

Director of Partner Success, Strategic Employers

Company: Twin Health

Location: USA

Posted Nov 20, 2024

Twin Health is a company that empowers people to reverse, prevent, and improve chronic metabolic diseases. They have a unique approach to healthcare, using data and analytics to make personalized decisions. The company is passionate about improving the health and happiness of its members and has a strong culture of innovation and collaboration.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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