Customer Service Jobs in USA

485,805 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Regional Sales Manager

Company: BlueScope

Location: USA

Posted Nov 18, 2024

BlueScope is a company with a long history of quality and innovation, offering a total compensation plan and benefits package to its employees. The company is an equal opportunity employer and values diversity.

Senior Payer Operations Manager

Company: Hs

Location: USA

Posted Nov 17, 2024

Headspace is looking for a Senior Manager Payer Operations Relations to develop payer relations, negotiate contracts, and drive end-to-end network contracting process. The role requires 6+ years of contracting and network experience, strong negotiation skills, and analytical skills. The company offers a competitive salary range, comprehensive healthcare coverage, and a robust Total Rewards package.

Customer Success Manager

Company: Zadara

Location: USA

Posted Nov 17, 2024

The job posting is seeking a Cloud Customer Success Manager to build strong relationships with clients, drive customer satisfaction, retention, and expansion, and ensure maximum value from cloud solutions.

Project Manager, Operations

Company: Golden Hippo

Location: USA

Posted Nov 17, 2024

The job posting is for a Project Manager Operations role at Golden Hippo, a company that creates best-in-class products for health and wellness. The role involves project planning, execution, and optimization, as well as stakeholder communication and change management. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Customer Success Engineer, Emerging Enterprise

Company: Dataiku

Location: USA

Posted Nov 17, 2024

Dataiku is a company that is leading the AI revolution, with a platform that makes data actionable and accessible. The company is looking for a Customer Success Engineer to help its customers achieve meaningful outcomes with business analytics, AIML, and Gen AI.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 17, 2024

Kalepa is a company that is revolutionizing the commercial insurance industry with its AI-powered Copilot platform. The company values its employees and has a unique culture that is centered around hustle, customer focus, meritocracy, transparency, and experimentation. Kalepa is looking for an exceptional Recruiter to join its team and help build a world-class team.

Director of Product Management

Company: CompanyCam

Location: USA

Posted Nov 17, 2024

CompanyCam is a company that provides a photo documentation and productivity app for contractors. They are looking for a Director of Product Management to help define and execute their product vision and strategy. The company values a fun and fast-paced work environment, with a focus on collaboration and innovation.

Engagement Manager

Company: Databricks

Location: USA

Posted Nov 17, 2024

Databricks is seeking a Engagement Manager to join their Professional Services and Education team. The role involves driving customer satisfaction, positioning and preparing services, and ensuring customers make the most value of their products and services.

Technical Writer

Company: ENS Labs

Location: USA

Posted Nov 17, 2024

Ethereum Name Service (ENS) is a decentralized naming system built on the Ethereum blockchain. It enables human-readable names to be linked to standard Ethereum addresses and other distributed systems. ENS Labs has been driving the core development of the ENS protocol since 2018.

Director of Product Design

Company: A Place for Mom

Location: USA

Posted Nov 17, 2024

The job description is for a UX/UI Design Lead at A Place for Mom, a company that connects families with senior care options. The ideal candidate is a visionary design leader with a strong user-centered mindset, who thrives in a dynamic collaborative environment.

Marketing Manager

Company: Vouched

Location: USA

Posted Nov 17, 2024

Vouched is building a powerful identity verification platform to provide access to critical services. They are seeking a Marketing Manager to drive content development and support lead generation. The company values innovation, integrity, and customer focus, and offers a flexible work environment and professional development opportunities.

Product Manager, Experience Analytics

Company: J.D. Power

Location: USA

Posted Nov 17, 2024

The role of Product Manager Experience Analytics AI is to create a portfolio of AI products that solve client problems and generate revenue growth. The ideal candidate is a senior-level product manager who can stay on the cutting edge of technology evolution and understand customer needs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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