Customer Service Jobs in USA

485,805 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Lead Data Scientist, Predictive Marketing & Performance Analyst

Company: Blend360

Location: USA

Posted Nov 16, 2024

Blend360 is a marketing analytics and technology company that delivers results by leveraging data and applied mathematics. They are looking for a Lead Marketing Analyst to join their team as a 6-month contractor.

Manager, Channel Marketing

Company: Ag1

Location: USA

Posted Nov 16, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong ethos rooted in science and a dedication to continuous improvement. They are looking for a Manager Channel Marketing to join their Brand team and execute the strategic direction and optimization of key marketing channels.

Deputy Program Manager

Company: Softrams

Location: USA

Posted Nov 17, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and innovation. The company is seeking a dynamic and experienced Program Manager to lead their Business Operations Services Center.

Sales Operations & Order Processing Analyst II

Company: Nozominetworks

Location: USA

Posted Nov 16, 2024

Nozomi Networks is looking for a detail-oriented Sales Operations Analyst to provide reliable and high-quality operational support to the Sales organization. The role involves managing Salesforce, developing customized features, and driving sales projects.

Project manager

Company: Brillio 2

Location: USA

Posted Nov 16, 2024

Brillio is a digital technology service provider that offers innovative solutions to Fortune 1000 companies. The company is known for its world-class professionals, cutting-edge digital skills, and commitment to client satisfaction.

Product Manager, Real-Time

Company: Flock Safety

Location: USA

Posted Nov 16, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is looking for an Associate Product Manager to join their team and work on their RealTime Alerting product. The role requires strong technical skills, excellent communication skills, and the ability to work closely with software and hardware engineering teams.

Enterprise Customer Success Manager

Company: Contentsquare

Location: USA

Posted Nov 17, 2024

The job description is for an Enterprise Customer Success team member who will build relationships with customers, drive revenue growth, and ensure customer satisfaction. The role requires strong organizational and project management skills, exceptional relationship management, and the ability to thrive in a fast-paced environment.

Endoluminal Sales Manager

Company: Intuitive

Location: USA

Posted Nov 16, 2024

The company Intuitive is committed to minimally invasive care and has been a pioneer in robotic-assisted surgery. They strive to foster an inclusive culture and empower their team members to make a difference. The job description is for an Endoluminal Sales Manager who will sell the ION Endoluminal System to hospitals and provide exceptional customer service.

VP, Data Engineering

Company: Abercrombie and Fitch Co.

Location: USA

Posted Nov 16, 2024

The job description is for a VP of Data Engineering at Abercrombie & Fitch Co. The role involves leading data-focused teams, building and mentoring a world-class team of data and platform engineers, and driving technical data strategy. The company offers competitive benefits and a positive work environment.

Payroll Specialist / Analyst

Company: Cover Genius

Location: USA

Posted Nov 16, 2024

The text describes Cover Genius, a company that provides insurance distribution platform, and is looking for a Payroll Specialist/Analyst. The company values diversity, inclusivity, and employee well-being, offering flexible PTO, employee stock options, and social initiatives.

US Sales Manager

Company: Cambridge Intelligence

Location: USA

Posted Nov 16, 2024

The job posting is for a US Sales Manager at Cambridge Intelligence, responsible for driving revenue and building relationships with clients. The ideal candidate is an ambitious self-starter with experience in outbound sales and a track record of hitting targets.

Senior Revenue Accountant

Company: QAD

Location: USA

Posted Nov 16, 2024

QAD is a growing SaaS company looking for talented individuals to join their mission to solve real-world problems in manufacturing and supply chain. The company offers a virtual-first work environment, competitive compensation packages, and a collaborative culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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