Customer Service Jobs in USA

485,805 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Client Support Specialist Level 1

Company: Cision

Location: USA

Posted Nov 18, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Senior Director - Professional Services

Company: Deputy

Location: USA

Posted Nov 18, 2024

Deputy is a global SaaS workforce management company seeking a Senior Director Professional Services to lead and manage pre and post-sale customer solutions implementations, delivery services, and partner management functions globally.

(Bilingual - Spanish) Account Executive - Government

Company: brightwheel

Location: USA

Posted Nov 18, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Government Full Cycle Representative to join their government team, requiring someone passionate about helping customers succeed, with experience in cold calling and sales.

Senior Legal Director - Product and Supply Chain

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company on a mission to build a sustainable future. They are looking for a product counsel to join their team, supporting product and supply chain development. The company offers competitive salaries, flexible vacation policies, and opportunities for professional growth.

Senior AEM Back End Developer

Company: Bounteous

Location: USA

Posted Nov 18, 2024

The job posting is looking for a Senior AEM BackEnd Developer to lead custom platform development for enterprise-level customers. The role requires a proactive and collaborative individual with strong communication and problem-solving skills.

Growth Engineer

Company: Grafana Labs

Location: USA

Posted Nov 18, 2024

Grafana Labs is looking for a Growth Engineer to drive adoption of Grafana Cloud. The role involves developing plugins, ideating and designing AB tests, and collaborating with other teams. The company offers a range of benefits and is an equal opportunity employer.

Customer Implementation Project Manager

Company: Miteksystems 2

Location: USA

Posted Nov 18, 2024

The role of a Customer Implementation Project Manager involves managing complex project plans, ensuring customer onboarding, and partnering with various teams to support customer needs. The ideal candidate should have strong communication and organizational skills, experience in project management, and knowledge of banking technology solutions.

Board Liaison & Executive Assistant (Legal)

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company seeking an experienced Executive Assistant to support the CLO and CFO. The ideal candidate is highly organized, flexible, and adaptable, with strong communication skills and experience working with senior executives.

Sr. Product Analyst

Company: Kafene

Location: USA

Posted Nov 18, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and values collaboration, innovation, and mutual support.

Senior Manager - Performance Marketing

Company: Mercury

Location: USA

Posted Nov 18, 2024

Mercury is looking for a Performance Marketing leader to apply the same mix of rigorous thinking and innovation to Mercurys growth strategy. The role involves building upon the successful performance marketing program, leading a team of marketers, and working closely with product engineering, data science, and sales to achieve new user acquisition goals.

Senior Software Engineer - Artifacts

Company: Weights & Biases

Location: USA

Posted Nov 18, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to join their Artifacts Registry and Automations Team. The role involves building and optimizing systems for artifact management, model versioning, and workflow automation. The company offers a competitive salary, equity, and benefits package.

Application Specialist

Company: InMoment

Location: USA

Posted Nov 18, 2024

InMoment is a company that values its employees and clients, offering a range of benefits and opportunities for growth. The job description for an Application Specialist highlights the importance of customer service and technical expertise, with a focus on driving client success and satisfaction.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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