Customer Service Jobs in USA

485,805 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Science Manager - Ads Platform & Experience

Company: Reddit

Location: USA

Posted Nov 15, 2024

Reddit is looking for a Data Science Leader to work on its advertising business. The role involves leading a team of data scientists, driving analytics projects, and building data foundations. The company offers a range of benefits, including comprehensive healthcare, 401k matching, and flexible vacation.

Instructional Designer

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The Instructional Designer is responsible for designing and developing instructional materials and ensuring the delivery of high-quality learning experiences. The role involves creating interactive and engaging learning experiences, developing instructors and facilitation manuals, and collaborating with subject matter experts to define course outcomes and objectives.

Senior Data Analyst - New User Experience

Company: Rocket Money

Location: USA

Posted Nov 15, 2024

Rocket Money is looking for a Senior Data Analyst to join their growing data team. The role involves analyzing user journeys, driving strategy, and making new user experiences at Rocket Money the best they can be.

Sales Development Representative

Company: Aria Systems

Location: USA

Posted Nov 15, 2024

Aria Systems is seeking a Sales Development Representative to join their team. The ideal candidate will have a strong track record in outbound sales and be able to contribute to the team's success with minimal coaching. The company offers a dynamic working environment, competitive salary, and benefits.

Neural Network Optimization Engineer

Company: untether

Location: USA

Posted Nov 15, 2024

Untether AI is a rapidly growing startup building high-performance AI inference chips. They are looking for engineers to join their team and develop software for neural networks. The company offers a range of benefits and a welcoming work environment.

Senior Customer Success Manager - Enterprise

Company: Muck Rack

Location: USA

Posted Nov 15, 2024

The job description is for a Senior Enterprise Customer Success Manager at Muck Rack. The role involves driving growth, ensuring renewals, and managing complex customer relationships. The ideal candidate has 8+ years of experience in Customer Success or Account Management, expertise in overseeing the entire customer lifecycle, and a proven track record of meeting and exceeding revenue goals.

AIA Delivery Program Manager

Company: Five9

Location: USA

Posted Nov 16, 2024

Five9 is a leading provider of cloud contact center software, and they are looking for a passionate and self-managed individual to join their Professional Services Team. The ideal candidate will have experience in project management, technical call center expertise, and AI and client development. The company values diversity and inclusivity, and they are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Senior Detection Engineer (1st shift)

Company: Red Canary

Location: USA

Posted Nov 15, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They offer a range of services, including threat detection and response, and are committed to improving security outcomes for all.

VP - Growth Marketing

Company: Upwork

Location: USA

Posted Nov 15, 2024

Upwork is a work marketplace that serves everyone from startups to large enterprises. They are looking for a VP Growth Marketing to lead their paid media and marketing automation teams. The company values diversity, inclusion, and provides excellent benefits to its employees.

Technical Support Engineer

Company: BeyondTrust

Location: USA

Posted Nov 16, 2024

BeyondTrust is a company that values its employees and customers, offering a culture of flexibility, trust, and continual learning. The company is looking for a Technical Support Engineer to join its team, requiring strong communication and interpersonal skills, as well as knowledge of SQL, Active Directory, and Windows.

Business Systems Analyst

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The job posting is seeking a skilled Business Systems Analyst to join the Customer Experience team, requiring strong analytical skills and expertise in Salesforce and CCaaS solutions.

Staff Product Manager, Payments & Financial Systems

Company: Xometry

Location: USA

Posted Nov 16, 2024

Xometry is looking for a Staff Product Manager to enhance its financial technology capabilities and services. The ideal candidate will have expertise in financial services and systems, and experience in developing and managing payment systems and billing platforms.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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