Customer Service Jobs in USA

485,805 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Project Manager - Operations

Company: Ollie Pets

Location: USA

Posted Nov 15, 2024

Ollie is a company that makes human-grade pet food and is looking for a Project Manager to lead critical projects in their supply chain, fulfillment, and warehouse operations. The company values diversity, equal opportunity, and has a strong culture that cares about its work and team members.

Mid-Market CDM

Company: User Interviews

Location: USA

Posted Nov 15, 2024

User Interviews is a remote company that values customer development and continuous improvement. They are looking for a sales representative to join their team, with a focus on expanding and renewing midmarket accounts.

Brand & Integrated Marketing Lead

Company: Webflow

Location: USA

Posted Nov 15, 2024

Webflow is seeking a Brand and Integrated Marketing Lead to join their team. The role involves developing and implementing a cohesive integrated marketing strategy, owning the Webflow brand narrative, and building a high-performing team. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and a flexible PTO policy.

Product Designer

Company: Array

Location: USA

Posted Nov 15, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Sr. Manager - Social Media

Company: hims & hers

Location: USA

Posted Nov 15, 2024

The company is looking for an experienced marketer to manage their social media presence, build and maintain a brand presence, and engage with their audience. The role requires strong communication and interpersonal skills, as well as experience with social media platforms and community management.

International Tax Lead

Company: KoBold Metals

Location: USA

Posted Nov 15, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. They are looking for an International Tax Lead to join their growing Tax Team.

Venture Capital - Senior Associate

Company: The Motley Fool

Location: USA

Posted Nov 15, 2024

The Motley Fool Ventures is looking for a Senior Associate to work on an independent contract basis. The role involves sourcing and evaluating new opportunities, managing and advising portfolio companies, and building relationships with entrepreneurs and investors.

RFP Specialist / Senior RFP Specialist

Company: Vestwell

Location: USA

Posted Nov 15, 2024

Vestwell is a fintech company that aims to provide easy access to workplace savings programs for small and mid-sized businesses. They believe that every worker should have access to a 401k or 403b program and are working to rebuild the core infrastructure for the modern era. The company is seeking a highly skilled writer to join their team and is offering a competitive salary range of $70K-$90K.

Senior Staff Product Manager - Anonym

Company: Mozilla

Location: USA

Posted Nov 15, 2024

The text describes Mozilla Corporation's mission to make the internet better for people, its focus on privacy and security, and its commitment to diversity and inclusion. It also highlights the company's values and benefits for employees.

Product Manager - Prototyping

Company: Figma

Location: USA

Posted Nov 15, 2024

Figma is looking for an experienced Product Manager to lead their Prototyping team. The role involves evolving prototyping tools, collaborating with cross-functional teams, and leveraging AI to make design simpler and more intuitive.

Support Engineer

Company: Crux

Location: USA

Posted Nov 15, 2024

Crux is a fast-growing technology company building a platform to power the flow of data globally. They are transforming how companies work with data and are looking for a Support Engineer to maintain their data infrastructure and ensure customer satisfaction.

Senior Demand Generation Marketer

Company: Octopus Deploy

Location: USA

Posted Nov 15, 2024

Octopus Deploy is a company that empowers software teams to deliver value in an agile way. They have a transparent approach to compensation and a supportive collaborative environment. The company is looking for a Demand Generation Marketer to raise awareness of the Octopus brand and create demand for their Continuous Delivery solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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