Customer Service Jobs in USA

485,806 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Manager - Fulfillment Operations

Company: Nivoda

Location: USA

Posted Nov 13, 2024

Nivoda is a leading B2B diamond and gemstone marketplace that connects jewellery businesses with the global diamond supply. They are seeking a strategic Product Manager to join their Fulfillment Operations Product Team to build and enhance logistics automation and hub operation solutions.

Sales Development Representative I

Company: Evenup

Location: USA

Posted Nov 13, 2024

EvenUp is a company that provides a platform for injury law firms to provide a consistent and high standard of representation. They are looking for sales development representatives to generate top-of-funnel leads and have a mission to empower every team member to contribute to their mission of fostering a more just world.

Senior Streaming Engineer (GCP)

Company: Rackspace

Location: USA

Posted Nov 13, 2024

Rackspace Technology is seeking a Senior Big Data Engineer to join their dynamic team. The ideal candidate will have a strong background in Java and experience with public cloud technologies, especially GCP. The role involves designing and developing scalable data processing solutions, building reusable code, and working with various technologies.

Major Account Executive

Company: Anaplan

Location: USA

Posted Nov 13, 2024

Anaplan is hiring a MAJOR ACCOUNT EXECUTIVE to lead digital transformation in the Telecommunications Media Technology Vertical. The role involves engaging with customers, building business value, and driving revenue on the Anaplan platform.

Senior Product Manager, Payouts and Billing

Company: Eventbrite, Inc.

Location: USA

Posted Nov 13, 2024

Eventbrite is looking for an experienced product manager to build a vision and execute against it. The company powers millions of events worldwide and is passionate about live events and making creators successful.

New Business Account Executive - Healthcare & Life Sciences

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a dynamic and results-driven New Business Account Executive to join their team, focusing on the healthcare and life sciences vertical. The ideal candidate will have a strong background in sales, a deep understanding of the healthcare industry, and a passion for leveraging data to improve patient and provider experiences.

Director of Enterprise Sales

Company: Automattic Careers

Location: USA

Posted Nov 13, 2024

The job posting is for an Enterprise Sales Director to lead the sales efforts of WordPress VIP, a leading enterprise content management platform. The role requires a strong understanding of enterprise software, IT landscapes, and content management systems, as well as excellent leadership and communication skills.

Principal Solutions Engineer - Healthcare & Life Sciences

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is a company that is shaping the future of communications, and they are looking for a Principal Solutions Engineer to join their Strategic Communications team. The role involves delivering technical solutions to customers, building customer trust, and leading the technical side of sales activities. The company values diverse experiences and encourages applicants from all backgrounds to apply.

Senior Software Engineer (Salesforce)

Company: Litify

Location: USA

Posted Nov 13, 2024

Litify is a platform that revolutionizes the legal industry by providing an all-in-one legal operating solution. They aim to deliver better business outcomes to their clients and have been recognized as one of the fastest-growing private companies in America.

DevOps Engineer

Company: Deskpro

Location: USA

Posted Nov 13, 2024

Deskpro is an award-winning helpdesk software company that provides better online customer service to millions of people. The company is looking for a DevOps engineer to join their team, who will be responsible for deploying containers to production, improving CICD processes, and maintaining their AWS infrastructure.

Sr. Digital Marketing Manager

Company: Yubico

Location: USA

Posted Nov 13, 2024

Yubico is a company that specializes in security keys and digital marketing. They are seeking a Sr Digital Marketing Manager to lead their digital marketing strategy and drive growth. The company offers a range of benefits, including health coverage, retirement plan, wellness reimbursement, learning and development, time off, and paid parental leave.

Enterprise Architect - Large Accounts

Company: Rackspace

Location: USA

Posted Nov 13, 2024

The job posting is for an Enterprise Architect position at Rackspace Technology, requiring 15+ years of experience in delivering professional services engagements to enterprise customers, with expertise in cloud migration, modernization, data center consolidation, and digital transformation.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages