Customer Service Jobs in USA

485,911 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Nov 07, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Senior Corporate IT Systems Engineer

Company: Axonius

Location: USA

Posted Nov 07, 2024

Axonius is seeking a highly experienced Senior Systems Engineer to join their team. The ideal candidate will have a deep understanding of various technologies and thrive in a dynamic environment. The company offers a remote-first culture, great people, and a focus on career growth.

Technical Account Manager

Company: Workiva

Location: USA

Posted Nov 07, 2024

The job description is for a Technical Account Manager at Workiva, responsible for managing customer relationships, providing technical support, and driving platform adoption. The role requires a strong understanding of the Workiva Platform and experience with federal customers.

Manager - Creative Services

Company: StackAdapt

Location: USA

Posted Nov 07, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Manager Production amp Quality to lead a team of creative professionals and deliver outstanding work.

ServiceNow Sales Specialist

Company: TTEC Digital

Location: USA

Posted Nov 07, 2024

The job posting is for a ServiceNow Sales Specialist at TTEC Digital, a company that pioneers engagement and growth solutions for exceptional customer experiences. The role involves identifying new business opportunities, working with technology marketing and sales practitioners, and providing comprehensive product information to potential clients.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 07, 2024

The job posting is for an Enterprise Sales Director East position at Lumos. The role involves driving sales strategy, building a high-performing sales team, and ensuring Enterprise Account Executives meet and exceed targets. The job requires 6+ years of experience in B2B SaaS Sales, experience managing an enterprise sales team, and strong communication skills.

Manager - Lifecycle Marketing

Company: hims & hers

Location: USA

Posted Nov 07, 2024

The job posting is looking for a Lifecycle Marketing Manager to join the CRM team, with responsibilities including managing email, SMS, and push notification campaigns, and partnering with cross-functional stakeholders. The ideal candidate has experience in CRM and lifecycle marketing, and is passionate about the end-to-end customer journey.

Vice President, Digital Sales - Public Sector

Company: TTEC Digital

Location: USA

Posted Nov 07, 2024

TTEC Digital is a global leader in customer experience orchestration, offering a range of solutions to help organizations deliver exceptional customer experiences. The company is looking for a CX Sales Executive to drive revenue growth and build strong relationships with stakeholders.

Program Manager - Tax Operations

Company: Stripe

Location: USA

Posted Nov 07, 2024

Stripe is looking for a senior program manager to join Tax Operations to work closely with various teams to deepen the operational foundations enabling successfully scaled Stripe support and internal processes for existing and newly launched tax compliance products and programs.

GM of Platform

Company: Mapbox

Location: USA

Posted Nov 07, 2024

Mapbox is a leading real-time location platform that provides a range of tools and services for organizations to create customized and immersive experiences. The company is looking for a General Manager to lead its Platform organization, which is responsible for developing and maintaining the company's developer tools, data platform, and security features.

Senior Software Engineer II

Company: Splice

Location: USA

Posted Nov 07, 2024

The job description is for a Senior Software Engineer II position at a remote US company. The role involves defining architecture, driving implementation changes, and advocating for system designs. The company is looking for a candidate with experience in Go, Python, and cloud provider primitives, and a strong focus on customer experience.

Global Brand Optimization & Insights Manager

Company: Xero

Location: USA

Posted Nov 07, 2024

Xero is seeking a Brand Optimization Program Manager to support the operational and project management aspects of their brand marketing initiatives. The role involves building understanding and refining tests across multiple regions, establishing good working relationships with stakeholders, and providing insights-driven recommendations for brand spend allocation.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages