Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Marketing Specialist

Company: Colibri Group

Location: USA

Posted Nov 03, 2024

Colibri culture emphasizes values like Love, Joy, Boldness, Teamwork, and Curiosity. The company has a rich history and is a pioneer in online professional education. They have a diverse team and welcome applicants from all backgrounds.

UX Researcher IV

Company: Aya Healthcare

Location: USA

Posted Nov 03, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for growth and development. The company is looking for a UX Researcher IV to join their team, who will play a critical role in influencing product design decisions with data-driven insights.

Group Product Manager

Company: PandaDoc

Location: USA

Posted Nov 03, 2024

PandaDoc is seeking a Group Product Manager for their Monetization area within the Growth department. The ideal candidate will have a deep understanding of pricing strategies and PLG monetization flows, and will be responsible for leading PMs and creating a product strategy.

Applied AI Engineer Tech Lead

Company: Lumos

Location: USA

Posted Nov 03, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app identities and data. They are hiring an Applied AI Engineer Tech Lead to take the lead in developing prototyping and productionizing AI models that will transform traditional access governance into dynamic automated processes.

Senior Program Manager

Company: Beacon

Location: USA

Posted Nov 04, 2024

Beacon Biosignals is a company that is revolutionizing precision medicine for the brain. They are seeking a customer-focused Senior Program Manager to join their mission to make brain monitoring easily accessible, interpretable, and actionable.

Senior Cloud Engineer

Company: Adaptive Biotechnologies

Location: USA

Posted Nov 03, 2024

Adaptive Biotechnologies is a company that is transforming the diagnosis and treatment of immunemediated diseases through innovative sequencing technology and machine learning. They are looking for a Senior Cloud Engineer to join their team to design and build a robust and scalable cloud infrastructure.

Freelance Digital Marketing Manager

Company: Power Digital Marketing

Location: USA

Posted Nov 03, 2024

Power Digital is a techenabled growth firm that offers best-in-class services in growth marketing, including SEO, content marketing, and paid media. They are seeking a skilled freelance digital marketing executive to support the senior manager in driving growth for two fast-growing DTC personal and oral care brands.

Clinical Operations Analytics Associate

Company: Oscar

Location: USA

Posted Nov 03, 2024

Oscar Health is hiring a Clinical Operations Analytics Associate to join their Clinical Analytics team. The role involves managing inefficiencies, analyzing data, and presenting findings to stakeholders. The company offers a blended work culture, unlimited vacation program, and employee benefits.

Senior Product Designer

Company: Air

Location: USA

Posted Nov 03, 2024

Air is a Creative Ops System for Marketers that automates tasks, unlocks creativity, and has raised $38M from venture capital groups. The company is looking for a Senior Product Designer to deliver exceptional design outcomes and has a remote role with benefits.

Staff Product Manager - Global Configuration

Company: Ironcladhq

Location: USA

Posted Nov 03, 2024

Ironclad is a contract lifecycle management platform that helps companies manage contracts efficiently and effectively. The company has received recognition for its innovative approach and has been backed by leading investors. It is looking for a product leader to help build the next phase of its tool.

Product Manager- User Interaction

Company: TherapyNotes.com

Location: USA

Posted Nov 04, 2024

TherapyNotes is a dynamic team of professionals who love to innovate and push the envelope, seeking a Product Manager to take the helm of user interaction and usability enhancements within their EHR system.

Account Manager

Company: Exodus54

Location: USA

Posted Nov 03, 2024

Exodus is looking for an Account Manager to manage and enhance relationships with B2B2C partners, driving customer success in the cryptoWeb3 space. The role requires a customer-obsessed individual with experience in Account Management or Customer Success, preferably in crypto or Web3.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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