Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Software Engineer - Internal Tools

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a Full Stack Engineer to build an internal platform that brings joy to end users. The role involves building tests, features, and infrastructure, collaborating with other engineers, and providing feedback. The company values inclusivity, collaboration, and growth.

Sales Engineer

Company: Gitpod

Location: USA

Posted Oct 29, 2024

Gitpod is hiring a Sales Engineer to accelerate growth, with a focus on technical expertise, customer relationships, and personalized support. The role requires a highly technical individual with experience in SaaS products, cloud infrastructure, and developer personas.

Junior Backend Developer

Company: Hallow

Location: USA

Posted Oct 29, 2024

Hallow is a prayer and meditation app that aims to help people grow deeper in their relationship with God. The company is scaling up its development team and is looking for someone to help build out its backend. The app has received positive reviews and has been downloaded over 15 million times.

Customer Service Rep in a Contractor Role

Company: Omni Interactions, Inc.

Location: USA

Posted Oct 29, 2024

Omni Interactions offers flexible and dependable contract work with leading brands, allowing contractors to work from home and earn excellent money. The company provides access to a variety of exclusive contracts, a supportive community, and opportunities for professional growth.

Senior Manager, SEO & Website

Company: Azul

Location: USA

Posted Oct 29, 2024

The Role Azul is seeking an experienced digital marketer to take ownership of their primary customer and prospect-facing website. The ideal candidate is a flexible and versatile digital marketer with expertise in website management, optimization, and SEO who also emphasizes user experience.

Senior Full-Stack Engineer

Company: Tomorrow Health

Location: USA

Posted Oct 29, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company values diversity, patient experience, and collaboration.

Registered Nurse

Company: Maximus

Location: USA

Posted Oct 29, 2024

Maximus is hiring hybrid remote Registered Nurse Assessors for the New York Independent Assessor Program. The role demands robust qualifications and a dedication to ensuring accurate assessments in telehealth or in-home settings. The job offers a generous salary, top-notch health benefits, and a robust 401k plan.

Community Operations Program Manager

Company: Stripe

Location: USA

Posted Oct 29, 2024

The job posting is for a program manager in Stripe's social media care team, responsible for shaping a seamless support experience for users across multiple platforms. The ideal candidate is passionate about innovating and scaling support, experienced in developing tech-driven solutions, and thrives in a dynamic multicultural environment.

Franchise Onboarding Coordinator

Company: Hiring at N2

Location: USA

Posted Oct 29, 2024

The N2 Company is looking for a Franchise Onboarding Coordinator to join their team. The job involves providing support and solutions-based approach to the onboarding experience. The company offers various benefits and a positive work environment.

Senior Account Executive

Company: Eventbrite, Inc.

Location: USA

Posted Oct 29, 2024

The job posting is for an Account Executive role at Eventbrite, requiring 5+ years of sales experience, a convincing personality, and a passion for winning. The team is building a best-in-class sales organization and is looking for self-motivated candidates to bring their creative problem-solving skills and competitive drive to the team.

Director, Product Marketing - Insights

Company: Measured

Location: USA

Posted Oct 29, 2024

The job posting is for a Director of Product Marketing Insights at Measured, a pioneer in incrementality-based media measurement and optimization. The candidate will develop a multichannel content program to educate the market and position Measured as a leading authority on incremental measurement.

Patient Services Representative

Company: EQUIP Health

Location: USA

Posted Oct 29, 2024

Equip is a leading virtual evidence-based eating disorder treatment program that provides access to treatment for everyone. The company has a strong outcomes and treatment approach, and has been recognized by Time as one of the most influential companies of 2023.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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