Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

IT Support

Company: Everstream Analytics

Location: USA

Posted Oct 29, 2024

The job is looking for an IT Support Intern with strong focus on supporting Microsoft 365 and Mac environments. The role requires a blend of customer service, technical expertise, and problem-solving skills. The ideal candidate will provide comprehensive support to end-users and resolve technical issues.

Creative Director

Company: Grow Therapy

Location: USA

Posted Oct 29, 2024

The company is looking for a Creative Director to lead a team and drive customer acquisition and retention efforts with world-class design and brand building. The ideal candidate has extensive experience in designing for acquisition and conversion, is skilled in managing creative teams, and is proficient in Figma and Adobe Creative Suite.

Senior Data Analyst - Canine Health

Company: Ollie Pets

Location: USA

Posted Oct 29, 2024

Ollie is a company that aims to improve the lives of pets and pet parents by providing high-quality pet food and health services. They are looking for a Sr Data Analyst to join their team and help drive engagement with their on-demand pet health screening service.

Engineering Manager - Mobile

Company: Scribd

Location: USA

Posted Oct 29, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is looking for a Mobile Engineering Manager to lead a cross-platform team of mobile engineers and collaborate with other engineering leaders.

Consultant - Extended Services

Company: Emburse

Location: USA

Posted Oct 29, 2024

The job description is for an Extended Service Consultant who will be responsible for managing multiple small projects, providing guidance and feedback, and serving as an escalation point for product and process questions. The role requires proficiency with Emburse products, strong communication and customer handling skills, and the ability to influence senior leadership and project management teams.

Lead Vehicle Product Manager

Company: Lime

Location: USA

Posted Oct 29, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Lead Product Manager to join their Vehicle PM team and are looking for someone with 7+ years of experience in technical leadership and product management.

Senior Content & Social Media Marketing Manager

Company: Immersive Labs

Location: USA

Posted Oct 29, 2024

Immersive Labs is a company that offers a people-centric cyber resilience platform. They are looking for a Senior Content and Social Media Marketing Manager to join their team. The role involves developing and executing content and social media marketing programs to support demand generation and brand awareness.

Account Manager

Company: Uptempo

Location: USA

Posted Oct 29, 2024

Uptempo is looking for an Account Manager to join their team in North America. The role involves developing value-based relationships with Enterprise customers, managing sales cycles, and aligning with multiple stakeholders. The company is on a mission to help marketers lead with confidence and love their job.

Marketing Technical Manager - AI

Company: HubSpot

Location: USA

Posted Oct 29, 2024

HubSpot is looking for a Marketing AI Program Analyst to help grow millions of organizations. The role involves building AI solutions, implementing AI tools, and working cross-functionally to ideate and rollout AI products. The ideal candidate has experience with marketing technology, web services, and APIs, and is passionate about AI.

Director of Corporate Technology - Enterprise Applications

Company: Reddit

Location: USA

Posted Oct 29, 2024

The job description is for a Director of Corporate Technology Enterprise Applications, requiring a unique blend of technical prowess, strategic vision, and leadership acumen. The role involves leading the design, development, and implementation of enterprise-wide business systems and applications, as well as driving operational excellence and technical solutions.

Digital Demand Generation

Company: WorkOS

Location: USA

Posted Oct 29, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are seeking a Digital Demand Generation Manager to join their Marketing team. The role involves designing and executing campaigns across various channels to drive signups and product engagement.

Claims Associate

Company: Lime

Location: USA

Posted Oct 29, 2024

Lime is a company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Claims Associate to join their Claims team and are offering a competitive salary, performance-based annual bonus, and pre-IPO equity.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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